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Understand Account Lifecycles: Difference between revisions

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===Overall Process for New Hires===
==Overall Process for New Hires==


#New employee submits a signed contract to the Finance Office
#New employee submits a signed contract to the Finance Office
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#Technology department will send account information to the new hire
#Technology department will send account information to the new hire


===New Faculty Members Automatically Get the Following===
==New Faculty Members Automatically Get the Following==


*Active Directory account (WiFi, Okta, printing)
*Active Directory account (WiFi, Okta, printing)
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*VoiceMail-only phone extension with VoiceMail-to-Email enabled
*VoiceMail-only phone extension with VoiceMail-to-Email enabled


===New Employees that are Hired During the School Year===
==New Employees that are Hired During the School Year==


# Log into ''support.riverdale.edu''
# Log into ''support.riverdale.edu''
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# Select '''Employee User Account'''
# Select '''Employee User Account'''


===New Students for Upcoming Academic Year===
==New Students for Upcoming Academic Year==


*Students enrolled for the coming school year will have accounts created automatically.
*Students enrolled for the coming school year will have accounts created automatically.
*This is typically done in the middle of August
*This is typically done in the middle of August


=== When an Employee Leaves Riverdale ===
== When an Employee Leaves Riverdale ==
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
# Log into ''support.riverdale.edu''
# Log into ''support.riverdale.edu''
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# Select '''Deactivate employee user account'''
# Select '''Deactivate employee user account'''
# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.
# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.
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