Understand Account Lifecycles: Difference between revisions

Understand Account Lifecycles (view source)

Revision as of 22:14, 21 September 2021

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Jking

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   | cat2          =
   | maintained    = RS
-  | year          = 2018-2019
+  | year          = 2021-2022
 }}
-=== Overall Process for New Hires ===
+==Overall Process for New Hires==
-# New employee submits a signed contract to the Finance Office
-# HR creates Veracross record for new employee
-# Registrar reviews the record and enters information into Veracross (Ex:schedule)
-# Technology department is automatically notified of the new Employee record when the script runs overnight
-# Technology department creates accounts for new employee (excluding phone extensions)
-# Technology department will send account information to the new hire and/or primary department chair/supervisor
-=== New Faculty Members Automatically Get the Following ===
+#New employee submits a signed contract to the Finance Office
-* Active Directory Account (computer logon, WiFi, Schoology, and MyRiverdale access)
+#HR creates Veracross record for new employee
-* Google Account (GMail, Calendars, Drive, Groups, etc.)
+#Registrar reviews the record and enters information into Veracross (Ex:schedule)
-* Schoology account: learning.riverdale.edu
+#Technology department is automatically notified of the new Employee record when the script runs overnight
-* A listing in our Emergency Notification System
+#Technology department creates accounts for new employee (excluding phone extensions)
-* VoiceMail-only phone extension with VoiceMail-to-Email enabled
+#Technology department will send account information to the new hire
-=== New Employees that are Hired During the School Year ===
+==New Faculty Members Automatically Get the Following==
-# Open a ticket @ https://support.riverdale.edu
-# Select '''Tech Support (Exact)'''
-# Select '''Need Something New?'''
-# Select '''New account creation request'''
-=== New Students for Upcoming Academic Year ===
+*Active Directory account (WiFi, Okta, printing)
-* Students enrolled for the coming school year will have accounts created automatically.
+*Google Account (GMail, Calendars, Drive, Groups, etc.)
-* This is typically done in the first two weeks of August
+*Schoology account: learning.riverdale.edu
+*A listing in our Emergency Notification System
+*VoiceMail-only phone extension with VoiceMail-to-Email enabled
-=== Lifecycle of Accounts for Departed People ===
+==New Employees that are Hired During the School Year==
-This spreadsheet outlines the various timelines for folks that have departed RCS...
-https://docs.google.com/spreadsheets/d/1jedAYBqG0jCw1vh1GEnHM6pcbdMDrNLiTQwEhLuoZ1Q/edit#gid=0
+# Log into ''support.riverdale.edu''
+# Create a new ticket
+# Select '''Provisioning'''
+# Select '''Employee User Account'''
-{{SS}}
+==New Students for Upcoming Academic Year==
+*Students enrolled for the coming school year will have accounts created automatically.
+*This is typically done in the middle of August
+== When an Employee Leaves Riverdale ==
+We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
+# Log into ''support.riverdale.edu''
+# Create a new ticket
+# Select '''Provisioning'''
+# Select '''Employee User Account'''
+# Select '''Deactivate employee user account'''
+# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.