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Understand Account Lifecycles: Difference between revisions
Understand Account Lifecycles (view source)
Revision as of 09:53, 21 November 2023
, 21 November 2023→Overall Process for New Hires
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{{ | {{AboxNew | ||
| name = Understand Tech Onboarding | |||
| learning = | |||
| instruction = | |||
| community = x | |||
| summ = Learn about the steps we take to create accounts for new employees | |||
| maintained = RS | |||
| year = 2023-2024 | |||
}} | }} | ||
__TOC__ | |||
==Overall Process for New Hires== | ==Overall Process for New Hires== | ||
#New employee submits a signed contract to | #New employee submits a signed contract to Human Resources (HR) | ||
#HR creates Veracross record for new employee | #HR creates Veracross record for new employee [Day 1] | ||
#Registrar reviews the record and enters information into Veracross (Ex: schedule) | #*Technology/Registrar are automatically notified of the new Employee record overnight | ||
#Technology | #Registrar reviews the record and enters information into Veracross (Ex: schedule) [Day 2] | ||
#Technology creates accounts for new employee (excluding phone extensions) [Day 3] | |||
#Technology | #Technology will send account information to the new hire | ||
#*The email new users receive directs them to our Getting Started Guide, and asks them to fill out a computer-request form. | |||
==New Faculty Members Automatically Receive the Following== | ==New Faculty Members Automatically Receive the Following== | ||
| Line 29: | Line 29: | ||
==New Employees that are Hired During the School Year== | ==New Employees that are Hired During the School Year== | ||
The supervisor can ensure an RCS account is created by creating a support ticket: | |||
# Log into ''support.riverdale.edu'' | # Log into ''support.riverdale.edu'' | ||
# Create a new ticket | # Create a new ticket | ||