Understand Account Lifecycles: Difference between revisions

Understand Account Lifecycles (view source)

Revision as of 22:14, 21 September 2021

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 {{abox
   | name          = New User Accounts
-  | summary       =
+  | summary       = Hiring a new employee? Go to the section of this document that corresponds with his/her start date. Wondering about a new/visiting/exchange student? Those details are here as well.
   | for_employees = Y
   | for_students  =
   | for_parents   =
-  | cat1          =
+  | cat1          =  RCS Software and Services
   | cat2          =
   | maintained    = RS
-  | year          = 2016-2017
+  | year          = 2021-2022
 }}
-=== Overall Process for New Hires ===
+==Overall Process for New Hires==
-# New employee submits a signed contract to the Finance Office
-# HR completes a “New Employees” Google Form
-# Registrar enters new employee information into the system (based on "New Employees" Form)
-# Technology department is automatically notified of the new Employee record when the script runs overnight
-# Technology department creates accounts for new employee (excluding phone extensions)
-# Technology department will send account information to the new hire and/or primary department chair/supervisor
-=== New Faculty Members Automatically Get the Following ===
+#New employee submits a signed contract to the Finance Office
-* Active Directory Account (computer logon, WiFi, Schoology, and MyRiverdale access)
+#HR creates Veracross record for new employee
-* Google Account (GMail, Calendars, Drive, Groups, etc.)
+#Registrar reviews the record and enters information into Veracross (Ex:schedule)
-* Moodle account: learning.riverdale.edu
+#Technology department is automatically notified of the new Employee record when the script runs overnight
-* A listing in our Emergency Notification System
+#Technology department creates accounts for new employee (excluding phone extensions)
-* VoiceMail-only phone extension with VoiceMail-to-Email enabled
+#Technology department will send account information to the new hire
+==New Faculty Members Automatically Get the Following==
+*Active Directory account (WiFi, Okta, printing)
+*Google Account (GMail, Calendars, Drive, Groups, etc.)
+*Schoology account: learning.riverdale.edu
+*A listing in our Emergency Notification System
+*VoiceMail-only phone extension with VoiceMail-to-Email enabled
+==New Employees that are Hired During the School Year==
+# Log into ''support.riverdale.edu''
+# Create a new ticket
+# Select '''Provisioning'''
+# Select '''Employee User Account'''
+==New Students for Upcoming Academic Year==
+*Students enrolled for the coming school year will have accounts created automatically.
+*This is typically done in the middle of August
+== When an Employee Leaves Riverdale ==
+We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
+# Log into ''support.riverdale.edu''
+# Create a new ticket
+# Select '''Provisioning'''
+# Select '''Employee User Account'''
+# Select '''Deactivate employee user account'''
+# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.