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Understand Account Lifecycles: Difference between revisions
Understand Account Lifecycles (view source)
Revision as of 22:14, 21 September 2021
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| cat2 = | | cat2 = | ||
| maintained = RS | | maintained = RS | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
==Overall Process for New Hires== | |||
#New employee submits a signed contract to the Finance Office | #New employee submits a signed contract to the Finance Office | ||
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#Technology department will send account information to the new hire | #Technology department will send account information to the new hire | ||
==New Faculty Members Automatically Get the Following== | |||
*Active Directory account (WiFi, Okta, printing) | *Active Directory account (WiFi, Okta, printing) | ||
| Line 28: | Line 28: | ||
*VoiceMail-only phone extension with VoiceMail-to-Email enabled | *VoiceMail-only phone extension with VoiceMail-to-Email enabled | ||
==New Employees that are Hired During the School Year== | |||
# | # Log into ''support.riverdale.edu'' | ||
# | # Create a new ticket | ||
#Select ''' | # Select '''Provisioning''' | ||
#Select ''' | # Select '''Employee User Account''' | ||
==New Students for Upcoming Academic Year== | |||
*Students enrolled for the coming school year will have accounts created automatically. | *Students enrolled for the coming school year will have accounts created automatically. | ||
*This is typically done in the middle of August | *This is typically done in the middle of August | ||
== When an Employee Leaves Riverdale == | |||
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately: | |||
# Log into ''support.riverdale.edu'' | # Log into ''support.riverdale.edu'' | ||
# | # Create a new ticket | ||
# | # Select '''Provisioning''' | ||
# | # Select '''Employee User Account''' | ||
# | # Select '''Deactivate employee user account''' | ||
# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly. | |||