Get Started with Tech at RCS (US Students)

	Learning Instruction Community
Summary	Guide to get started with tech as a RCS US student
Author	Maintained by Matt Ringh
Help	Get help with this article
Status	Up-to-date for the 2023-2024 school year.

The information here will guide you through the process of setting up your RCS account and your laptop. If you have any questions that are not answered here, please submit a tech support request.

BYOD program for Upper School students

As of the 2023-2024 school year, Upper School students are expected to have either a laptop computer or an iPad.

Acceptable computers for this program include:

• 2021 or newer Apple Mac laptop
• 2021 or newer Apple iPad (10” or larger) with keyboard
• 2021 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
• 2021 or newer Dell XPS laptop or convertible
• 2021 or newer Windows laptop that meets the specifications listed below

Minimum requirements

In addition to the selections below, all devices should have

• WiFi 5, also known as WiFi AC (or better - WiFi 6 is standard now)
• built-in camera and microphone

	Screen/Model	CPU	RAM	Storage	Other
Mac	13”	M1	8GB	256GB	USB-C
Windows	13”	i5	8GB	256GB	USB-C
iPad	10.2” iPad (9th gen)	–	–	128GB	Keyboard (not bluetooth)

Useful upgrades in bold below

	Screen/Model	CPU	RAM	Storage	Other
Mac	13”	M2	16GB	256GB	USB-C
Windows	13”	i5	16GB	256GB	USB-C
iPad	iPad (10th gen) iPad Air (5th gen) 11” iPad Pro (4th gen)	–	–	256GB	Apple Keyboard Apple Pencil

In addition, we recommend all of the following:

• 2 or 3 year insurance coverage (SquareTrade is an option)
• 3 year extended warranty with accidental damage coverage (AppleCare+ covers this)
• a protective case, sleeve, or backpack
• a label on the iPad/laptop with your student’s name and phone number

We do not recommend or permit Chromebooks for Upper School students at this time.

If your child already has a laptop or iPad, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King and he will be glad to answer your questions.

RCS Account Setup

The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.

Step 1: Login with your username and temporary passphrase

Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 

Step 2: Change your passphrase

After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.

The passphrase must:

• contain 12 or more characters (we recommend longer than the minimum length)
• not contain your first name, last name or username
• be different from a previous passphrase you've used at RCS
• contain at least one lowercase letter, uppercase letter, digit

Step 3: Setup your account

​ Follow the prompts to

1. Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
2. Add your mobile phone number if you want the option to reset your passphrase via text message.
3. Choose a security question to answer if you forget your passphrase.
4. Choose a security image.

When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!

Okta Plug-In Installation

You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account on my.riverdale.edu.

Make sure you log in to my.riverdale.edu before installing the plug-in. Once you are logged in, follow these steps when you see the message at the top of your window.

1. The plug-in must be installed for the software to operate.
2. Click on the part of the message that says Install Plugin.
3. Start the installation and follow the onscreen instructions.
4. When the installation is complete, restart the browser.

Note: if you install the Okta plug-in and it still says Sign-in when you click on the browser extension, open my.riverdale.edu in another browser tab, log in to the website with your Riverdale username and passphrase, click on the extension in Chrome, and then click Got it to start accessing your Riverdale applications.

RCS Technology Orientation

Here is a link to the New US Student Tech Orientation Schoology Course. There will also be a live orientation at the Hill Campus on Tuesday, August 29th.

Electronic Information Systems & Acceptable Use Policy

Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read here.

Tech Support

Have a question about technology?  Try the following:

• Submit a tech request to Web Help Desk at support.riverdale.edu.
• Email us at support-ticket@riverdale.edu  
• Call x50 from any campus phone.
• For more information about tech help, go here.
• For more information on remote tech support, go here.