Adjust Audio Levels on Projectors: Difference between revisions

Summary	Raise or lower the volume when using an RCS projector
Author	Maintained by Derek Smith
Help	Get help with this article
Status	Up-to-date for the 2023-2024 school year.

Latest revision as of 13:55, 7 July 2023

Adjusting sound in classrooms

Projector Volume

When you're connected by the USB-C cable to an Epson, NEC or other projector in a classroom, you will need to adjust the volume using the volume buttons, as seen in the image below of an Epson-branded remote:

AppleTV volume

When you're using the Apple TV, the volume is controlled by both the slider on your laptop as well as the volume buttons on the projector remote. Please check to make sure that both your laptop and the projector have the volume set to a reasonable level, and neither are muted.

Troubleshooting sound issues in the classroom

Make sure the volume isn't muted on the source site (YouTube, for example).

Raise the speaker volume using the remote control for audio coming from your computer. The volume control on your laptop is disabled when using an Epson projector through USB-C/HDMI.
Navigate to System Preferences > Sound and make sure the Output tab is set to the projector (Epson PJ) or your classroom's Apple TV. It should not be set to "Internal Speakers".
If you're connecting your laptop or ChromeBook through the USB-C Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device is the audio sent to the speakers.
NOTE: Most 3.5mm, or headphone cables of this kind were disconnected and removed from classrooms during the summer of 2020. If you see these cables connected, please unplug them.

Please Submit a Tech Request, or call X50, for more help.

@@ Line 1: / Line 1: @@
-{{abox
+{{AboxNew
- | name          = Raise/lower the sound when I connect to the projector?
+| name = Adjust Audio Levels on Projectors
- | summary       = This page will help you adjust the volume (and troubleshoot sound issues) while connected to a projector.
+| learning =
- | for_employees = Yes
+| instruction = x
- | for_students  =
+| community = x
- | for_parents   =
+| summ = Raise or lower the volume when using an RCS projector
- | cat1          =  Classroom technology and systems
+| maintained = DIS
- | cat2          =
+| year = 2023-2024
- | maintained    = DIS
- | year          = 2018-2019
 }}
+__TOC__
-==Adjusting sound on Epson BrightLink projectors==
+==Adjusting sound in classrooms ==
-When you're connected to the Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control volume buttons, as seen in the image below.
+'''Projector Volume'''
+When you're connected by the USB-C cable to an Epson, NEC or other projector in a classroom, you will need to adjust the volume using the volume buttons, as seen in the image below of an Epson-branded remote:
 [[File:Epson Volume Buttons.png|409x409px]]
-When you're connected to your projector via Apple TV, you can control volume using either your laptop (or ChromeBook) or the Projector remote.
+'''AppleTV volume'''
+When you're using the Apple TV, the volume is controlled by both the slider on your laptop as well as the volume buttons on the projector remote. Please check to make sure that ''both'' your laptop ''and'' the projector have the volume set to a reasonable level, and neither are muted.
+==Troubleshooting sound issues in the classroom==
+*Make sure the volume isn't muted on the source site (YouTube, for example).
-== Troubleshooting sound issues ==
-# Make sure the volume isn't muted on the source site (YouTube, for example).
 [[File:Muted in YouTube.png|400 px]]
-# Raise the volume using the remote control for your projector.
-# Navigate to System Preferences->Sound and make sure your "Output" is set to your projector or your rooms Apple TV. It should not be set to "Internal Speakers".
+*Raise the speaker volume using the '''remote contro'''l for audio coming from your computer. The volume control on your laptop is disabled when using an Epson projector through USB-C/HDMI.
-# If you're connecting your laptop or ChromeBook through the HDMI Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device, is the audio sent to the speakers. If you have trouble with audio, read the article "How do I raise/lower the sound when I connect to the projector?"<br clear="all">
+*Navigate to System Preferences > Sound and make sure the '''Output''' tab is set to the projector (Epson PJ) or your classroom's Apple TV. It should '''not''' be set to "Internal Speakers".
+*If you're connecting your laptop or ChromeBook through the USB-C Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device is the audio sent to the speakers.
+*'''NOTE''': Most 3.5mm, or headphone cables of this kind were disconnected and removed from classrooms during the summer of 2020. If you see these cables connected, please unplug them.<br clear="all">
 [[File:Wall plate-p2.jpg|300x300px]]
 [[File:Wall plate-p3.jpg|311x311px]]<br clear="all">
 Please  [https://support.riverdale.edu Submit a Tech Request], or call X50, for more help.
-==Connecting your phone to play audio files==
+<br />
-[[File:Iphone headphone pic.jpg|300 px]]
-Only use the audio plug when you want to play music from your phone. In this case, it doesn't matter if the HDMI cable is also plugged in and you adjust volume from your phone. If you're unable to get the volume level you like from the phone controls, submit a tech request, and we'll adjust the volume on the speaker.