Understand Account Lifecycles: Difference between revisions
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{{ | {{AboxNew | ||
| name = Understand Tech Onboarding | |||
| learning = | |||
| instruction = | |||
| community = x | |||
| summ = Learn about the steps we take to create accounts for new employees | |||
| maintained = RS | |||
| year = 2024-2025 | |||
}} | }} | ||
__TOC__ | |||
==Overall Process for New Hires== | |||
#New employee submits a signed contract to | #New employee submits a signed contract to Human Resources (HR) | ||
#HR creates Veracross record for new employee | #HR creates a Veracross record for new employee [Day 1] | ||
#Registrar reviews the record and enters information into Veracross (Ex:schedule) | #*Technology/Registrar are automatically notified of the new Employee record overnight | ||
#Technology | #Registrar reviews the record and enters information into Veracross (Ex: schedule) [Day 2] | ||
#Technology creates accounts for new employee [Day 3] | |||
#Technology | #Technology will send account information to the new hire | ||
#*The email new users receive directs them to our Getting Started Guide, and asks them to fill out a computer-request form and contact their supervisor from their new account. | |||
==New Faculty Members Automatically Receive the Following== | |||
*Active Directory account (WiFi | * Active Directory account (Okta, WiFi, printing) | ||
*Google Account ( | * Google Account (Email, Calendars, Drive, Groups, etc.) | ||
*Schoology account | * Schoology account = learning.riverdale.edu | ||
*A listing in our Emergency Notification System | * A listing in our Emergency Notification System | ||
==New Employees that are Hired During the School Year== | |||
The supervisor can ensure an RCS account is created by creating a support ticket: | |||
# Log into ''support.riverdale.edu'' | |||
# Create a new ticket | |||
# Select '''Provisioning''' | |||
# Select '''Employee User Account''' | |||
==New Students for Upcoming Academic Year== | |||
*Students enrolled for the coming school year will have accounts created automatically | |||
*Students enrolled for the coming school year will have accounts created automatically | |||
*This is typically done in the middle of August | *This is typically done in the middle of August | ||
== When an Employee Leaves Riverdale == | |||
We ask the supervisor to fill out a ticket so we can process | We ask the supervisor to fill out a ticket for '''EACH''' departing employee so we can process appropriately: | ||
# Log into ''support.riverdale.edu'' | # Log into ''support.riverdale.edu'' | ||
# | # Create a new ticket | ||
# | # Select '''Provisioning''' | ||
# | # Select '''Employee User Account''' | ||
# Please fill out the questionnaire. This creates the ticket so we can process the departing employee's account properly. | # Select '''Deactivate employee user account''' | ||
# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly. | |||
Latest revision as of 09:43, 16 September 2024
Summary | Learn about the steps we take to create accounts for new employees |
---|---|
Author | Maintained by Rob Shin |
Help | Get help with this article |
Status | Up-to-date for the 2024-2025 school year. |
Overall Process for New Hires
- New employee submits a signed contract to Human Resources (HR)
- HR creates a Veracross record for new employee [Day 1]
- Technology/Registrar are automatically notified of the new Employee record overnight
- Registrar reviews the record and enters information into Veracross (Ex: schedule) [Day 2]
- Technology creates accounts for new employee [Day 3]
- Technology will send account information to the new hire
- The email new users receive directs them to our Getting Started Guide, and asks them to fill out a computer-request form and contact their supervisor from their new account.
New Faculty Members Automatically Receive the Following
- Active Directory account (Okta, WiFi, printing)
- Google Account (Email, Calendars, Drive, Groups, etc.)
- Schoology account = learning.riverdale.edu
- A listing in our Emergency Notification System
New Employees that are Hired During the School Year
The supervisor can ensure an RCS account is created by creating a support ticket:
- Log into support.riverdale.edu
- Create a new ticket
- Select Provisioning
- Select Employee User Account
New Students for Upcoming Academic Year
- Students enrolled for the coming school year will have accounts created automatically
- This is typically done in the middle of August
When an Employee Leaves Riverdale
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
- Log into support.riverdale.edu
- Create a new ticket
- Select Provisioning
- Select Employee User Account
- Select Deactivate employee user account
- Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.