Get Started with Tech at RCS (LS Students): Difference between revisions

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{{abox
{{AboxNew
| name         = Get started with tech at RCS? (for LS students)
| name = Get Started with Tech at RCS (LS Students)
| summary      = The information here will guide you through the process of setting up your RCS Account and your laptop.
| learning = x
| for_employees =  
| instruction = x
| for_students  = Y
| community = x
| for_parents  = Y
| summ = Information for LS tech at RCS
| cat1          = RCS software and services
| maintained = SC
| cat2          =
| year = 2024-2025
| maintained   = VI
| year         = 2019-2020
}}
}}
The information here will guide you through the process of setting up your RCS account and your laptop.
__TOC__
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].


== RCS Account Setup ==
== '''Pre-K - Kindergarten''' ==
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.


===Step 1: Logon===
=== Equipment ===
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 


===Step 2: Change your passphrase===
* Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.
After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.


The passphrase must:
== '''Grade 1 - Grade 2''' ==
*contain 12 or more characters (we recommend longer than the minimum length)
*not contain your first name, last name or username
*be different from a previous passphrase you've used at RCS
*contain at least one lowercase letter, uppercase letter, digit


===Step 3: Setup account===
=== Equipment ===
[[File:Oktasetup.png|400 px|right]]
​
Follow the prompts to
#Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
#Add your mobile phone number if you want the option to reset your passphrase via text message.
#Choose a security question to answer if you forget your passphrase.
#Choose a security image.


When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!
* Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
<br clear="all">
* Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
* All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.


==Okta Plug-In Installation==
=== Technology Orientation ===
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.


:[[File:OKTA Banner.png|600 px]]<br clear="all">
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
** Topics Covered will include:
*** Logging In - How to log into their devices.
*** Proper Use: Guidelines for appropriate and responsible use of technology.
*** Applications Overview: Introduction to key applications students will use.
*** Digital Intelligence: Basic principles of digital citizenship and online safety


#The plug-in must be installed for the software to operate.
=== Logging In With Clever ===
#Click on the part of the message that says "click here to install".
#Start the installation and follow the onscreen instructions.
#When the installation is complete, restart the browser.


==Google 2-Step Verification==
* Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.
Login to your Google Email. To ensure the safety/privacy of our school & it's employees we require all faculty and staff to enable 2-step authentication on their email address.  [https://myaccount.google.com/signinoptions/two-step-verification/enroll-welcome 2-Step Verification] requires you to KNOW something (the passphrase you already use) and HAVE something (typically your cell phone) in order to access your account.


# Click on the Gmail icon
=='''Grades 3 - 5'''==
# Login to your account using your RCS username and NEW passphrase
===Equipment===
# You will be prompted to enable 2-step authentication.  Follow the procedures provided by Google to enable 2-step authentication


Please send an email to your department chair or supervisor so they know you can access our systems.
* Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
* Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.


== Laptop Request ==
=== Technology Orientation ===


=== Full-time, Part-time teachers, Assistant Teachers, Administrators, Administrative staff ===
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
Please [https://docs.google.com/forms/d/e/1FAIpQLSfoPmLrOHthD9YDlURwcrh89dc7bOhiI3Iqg-S1qAuTz8_udw/viewform?usp=sf_link '''fill out our New Faculty Laptop Request Form'''], using your RCS Account, to indicate what device you prefer to use in your new role.
* 3rd grade students will receive their school credentials.


Here are some things you should consider prior to choosing your device:
=== Take-Home Devices for 5th Grade ===
* The vast majority of our employees are MacBook or Chromebook users.
* If after you have begun using a device you find it does NOT fit your needs, we are happy to swap your device out for another that DOES.
* Below is a breakdown of what devices are predominately used by students within each division:
{| class="wikitable"
|-  
! Division !!Grades !!Devices
|-
| Lower School ||3-5 ||1 to 1 Chromebook
|-
| Middle School ||6-8 ||1 to 1 Chromebook
|-
| Upper School ||9-12 ||BYOD (Bring Your Own Device) <br />Most students have Apple MacBooks and a handful of students have Windows PC's
|}


=== Finance, Security, Maintenance, Housekeeping, Grounds, Coaching, or other staff positions    ===
* Additional Device: Only 5th-grade students will be provided with an additional device to take home.
At this time, we do not automatically provide laptops to some employees. If you are in need of one to fulfill your job obligations, please contact your supervisor.
* This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.


== New Faculty Tech Orientation: 2019 ==
===Logging in with Google Credentials===
RCS has a variety of programs and procedures that are important for all members of our community to be familiar with.  We will be hosting two sessions in August, one for new Lower School faculty and one for new Middle School/Upper School faculty.


=== Full-time faculty, Part-time faculty, Assistant Teachers  ===
* Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
Trainings which will take place:
* Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).
* Lower School - Monday, August 19th, in the afternoon, as the last part of full day LS New Faculty Orientation (River Campus).
* Middle School/Upper School - Wednesday, August 21st, from 8:30am to 10:30am in the Mayo Lab (Hill Campus).


=== Administrators, Administrative staff, and other staff positions ===
=='''Device Replacement and Repair Policy for 5th Graders'''==
Sign up for a one on one training session with someone from the technology department by emailing us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].


== Security Settings ==  
=== Lost, Stolen or Damaged Devices ===


Riverdale requires that you complete the following security measures upon laptop setup.
* Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
** Replacement Cost: $430 for a Chromebook.


'''On a Mac'''
=== Damage Coverage ===
* Enable [https://support.apple.com/en-us/HT205362 Find my iPhone/iPad/Mac].
* You can check the activation lock status of any iPhone or iPad by clicking [https://www.icloud.com/activationlock/ here].


'''On a PC'''
* Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
* Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.


*Go to https://preyproject.com/download<br>
=== Chargers ===
*Click "Get Started"
*Create a Prey account
*Download Prey
*Choose the download for Windows (XP and up)
*Install the downloaded software package


'''On a ChromeBook'''
* Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
** Contact Information: Please contact us for details if you need to replace a charger.


*All RCS issued ChromeBooks have GoGuardian. No setup necessary.
=== Manufacturing Defects ===


== Campus Tech Support ==
* Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.


Have a question about technology?  Try the following:
=='''Care for your Lower School child's Chromebook'''==
* Submit a tech request to Web Help Desk at [https://support.riverdale.edu support.riverdale.edu].
For more information about how to care and maintain your device working properly please review our [[Care for my lower school child's iPad or Chromebook?|detailed help article.]]
* Email us at '''[mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]'''  
 
* Call x50 from any campus phone.
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]
* For more information about tech help, go [[Get help?|here]].
==FAQ==
* For more information about available software, go [[Enroll in Self Service|here]].
Have questions? We have answers!
__TOC__
[[Category:Family Resources]]

Latest revision as of 12:36, 8 August 2024

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SummaryInformation for LS tech at RCS
AuthorMaintained by Sammy Castro
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

Pre-K - Kindergarten

Equipment

  • Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.

Grade 1 - Grade 2

Equipment

  • Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
  • Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
  • All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
    • Topics Covered will include:
      • Logging In - How to log into their devices.
      • Proper Use: Guidelines for appropriate and responsible use of technology.
      • Applications Overview: Introduction to key applications students will use.
      • Digital Intelligence: Basic principles of digital citizenship and online safety

Logging In With Clever

  • Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.

Grades 3 - 5

Equipment

  • Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
  • Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
  • 3rd grade students will receive their school credentials.

Take-Home Devices for 5th Grade

  • Additional Device: Only 5th-grade students will be provided with an additional device to take home.
  • This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.

Logging in with Google Credentials

  • Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
  • Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).

Device Replacement and Repair Policy for 5th Graders

Lost, Stolen or Damaged Devices

  • Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
    • Replacement Cost: $430 for a Chromebook.

Damage Coverage

  • Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
  • Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.

Chargers

  • Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
    • Contact Information: Please contact us for details if you need to replace a charger.

Manufacturing Defects

  • Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.

Care for your Lower School child's Chromebook

For more information about how to care and maintain your device working properly please review our detailed help article.

If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu

FAQ

Have questions? We have answers!

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