Print at Riverdale: Difference between revisions

Print at Riverdale (view source)

Revision as of 08:59, 14 September 2023

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 *Open System Preferences and select Printers & Scanners
-*Click the "+" sign in the lower left corner <br><br>[[image:PrintAndScanPrefs.png|640px]]<br><br>
+*Click the "+" sign in the lower left corner <br><br>[[image:PrintAndScanPrefs.png|400x400px]]<br><br>
-*Select rcs_copiers at the bottom of the window and click "Add"<br><br>[[image:AddPrinter.png|640px]]<br><br>
+*Select rcs_copiers at the bottom of the window and click "Add"<br><br>[[image:AddPrinter.png|400x400px]]<br><br>
 *When you print to the newly installed printer the first time it will ask for your credentials. Supply your RCS username and password and click the "Remember this password in my keychain" checkbox <br><br>[[image:AddPrintCreds.png|320px]]<br><br>
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 #This will bring up a window with all available printers. Double-click '''''the desired printer icon''''' in this window and that should install the printer and appropriate drivers
 #Now when trying to print the dialogue should default to '''''RCS_Copiers''''' and the print job will be available any of the copiers. Your print job can be released by scanning your Riverdale ID at the desired copier.
 Note: ''A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide sent to you individually.''
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 |Multi Function Copier
 |}
-==Basic Printer Troubleshooting==
-[http://www.ehow.com/how_7270716_basic-printer-troubleshooting.html Click here] for information about basic printer troubleshooting steps you can try if you are having difficulty with a printer.  Paper jam, blinking lights, and/or nothing prints are some examples of basic printer issues.
-===If a document won't stop printing===
-If a job won't stop, try pressing the red "Cancel" button on the printer repeatedly, wait until paper stops printing, and then turn the printer off. (If you turn it off mid-print, paper will get jammed, and the printer won't clear itself.)
-[[Image:Hp Cancel Button.jpg|thumbnail]] <br clear="all">
-Once the job has stopped printing, remove the jammed paper and turn the power to the printer off and then on again.
 ==Changing Toner/Ink Cartridges==
-If the copier or printer is low on toner, please call x50.
+If the copier or printer is low on toner, please call x50. The Tech Department gets automated notifications about supply levels on copiers, but feel free to let us know.