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| {{abox | | {{AboxNew |
| | name = How to Restore Google data?
| | | name = Restore Google Documents and Files |
| | summary = If your Google user data is deleted or corrupted, you can restore it immediately.
| | | learning = x |
| | for_employees = Yes
| | | instruction = x |
| | for_students = Yes
| | | community = x |
| | for_parents =
| | | summ = How to recover deleted or corrupted files on Google Drive |
| | cat1 = RCS Software and Services
| | | maintained = MV |
| | cat2 =
| | | year = 2023-2024 |
| | maintained = JG
| |
| | year = 2021-2022
| |
| }} | | }} |
| | __TOC__ |
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| ==Spanning Backup== | | ==Active Backup for Google Workspace== |
| Spanning Backup is a web service we've purchased for everyone at Riverdale. It automatically creates a '''daily''' backup of your GMail inbox, Drive, Calendar, Sites, and Contacts. It also provides an easy-to-use interface to restore your data in the event that, for example, you accidentally trash a Google Drive file, or make a change in one of those files that you would like to reverse.
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| | Active Backup for Google Workspace is a web service we've purchased for everyone at Riverdale. It automatically creates a '''daily''' backup of your GMail inbox, Drive, Calendar, Sites, and Contacts. It also provides an easy-to-use interface to restore your data in the event that, for example, you accidentally trash a Google Drive file, or make a change in one of those files that you would like to reverse. |
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| ===How do I use it?=== | | ===How do I use it?=== |
| | | #Visit [https://backup.riverdale.edu:5001/?launchApp=SYNO.SDS.ActiveBackupGSuite.Portal.Instance backup.riverdale.edu] |
| #Click the grid icon in the upper right-hand corner of one of your Google Apps windows. | | #Input your Riverdale email (Ex: kostrem@riverdale.edu) |
| #Click the "More" button at the bottom of the drop-down that appears. <br> [[File:SpanningBackup icon 1.jpg]] <br><br>
| | #Input your Riverdale passphrase |
| #Scroll down to the bottom of the drop-down and click the icon that says "Spanning B..." <br> [[File:SpanningBackup icon 2.jpg]] <br><br>
| | #My Drive and Shared Drive will appear as options on the left menu. |
| #You are now on the Spanning Backup main page. (You can bookmark this page so that you don't have to repeat the previous steps get here.) | | #*[[File:Synology-Services Icon.png|50px]] There is a Services icon in the top-right, which allows you to select from: Drive, Mail, Contacts, and Calendar. |
| | | #To review previous versions, find the ''Backup point'' at the bottom where you can do one of the following: |
| Note that you can come here and click "Back Up Now" if you'd like to run a manual backup in addition to the daily automatic backup.
| | ##Drag the timeline |
| | | ##Click the left/right arrows |
| | | ##Click the calendar icon |
| [[File:SpanningBackup_manual.jpg]] <br><br> | | #Select your desired file/folder and hit the Restore button |
| | | #A window will appear: |
| #Under the History tab (on the left-hand side) you can see a complete log of your daily backups. But if you're looking to recover accidentally deleted or changed data, you'll want to use the Restore tab.
| | ##We recommend leaving My Drive as the destination |
| #We'll cover Google Drive, as that's the Google App in which you're most likely going to want to restore some data. (If you're having any trouble using Spanning Backup for another one of your Google Apps, don't hesitate to contact the Tech Department.) Click on the Drive tab underneath the word "RESTORE." | | ##There is an option to restore file sharing permissions |
| #Use the left/right calendar selector tool to browse to the day that the version of the document you'd like to restore was saved. [[File:SpanningBackup restore.jpg]] <br><br> | | #Open your Drive and there will be a folder named Restore_202X**** |
| #Check the box next to the document in question, then click the "Restore" button in the upper right. | |