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*After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).ย If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu | *After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).ย If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu | ||
===Device Packaging=== | |||
'''Please keep the shipping box and all packing material.ย ''' | '''Please keep the shipping box and all packing material.ย ''' | ||
'''In the event your device is defective, we will provide you with a shipping label to return the device.''' | '''In the event your device is defective, we will provide you with a shipping label to return the device.''' |
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