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== Receiving your child's device == | ==Receiving your child's device== | ||
We will ship your child's device according to the survey results, or by whatever arrangements you have made. '''Please keep the shipping box and all packing material.''' | We will ship your child's device according to the survey results, or by whatever arrangements you have made. '''Please keep the shipping box and all packing material.''' | ||
'''In the event your device is defective, we will provide you with a shipping label to return the device.''' | '''In the event your device is defective, we will provide you with a shipping label to return the device.''' | ||
== Connecting your device to WiFi == | ==Connecting your device to WiFi== | ||
===Chromebook=== | ===Chromebook=== | ||
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*After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).Β If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu | *After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).Β If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu | ||
'''Please keep the shipping box and all packing material.Β Β | '''Please keep the shipping box and all packing material.Β ''' | ||
In the event your device is defective, we will provide you with a shipping label to return the device. | '''In the event your device is defective, we will provide you with a shipping label to return the device.''' | ||
''' |
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