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Access myRiverdale: Difference between revisions
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'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | '''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free. | ||
With the mobile app, users can access the applications in their Dashboard and reset their Okta | With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase. | ||
::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your " | ::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase". For "site name", enter "Riverdale". | ||
::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions. | ||
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Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.) | ||
Enter your RCS Username and | Enter your RCS Username and passphrase. <br><br> [[File:login.png|thumbnail|400 px]]<br clear="all"> | ||
== First time login == | == First time login == | ||
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. Â | If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process. Â | ||
#Add a secondary email address to use when resetting your | #Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address" | ||
#Add your mobile phone number if you want the option to reset your | #Add your mobile phone number if you want the option to reset your passphrase via text message | ||
#Choose a security question to answer if you forget your | #Choose a security question to answer if you forget your passphrase. | ||
#Choose a security image. | #Choose a security image. | ||
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The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.<br><br>[[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all"> | The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.<br><br>[[File:Dashboard2 (1).png|thumbnail|400 px]]<br clear="all"> | ||
The first time you login to an application you may be asked to enter your | The first time you login to an application you may be asked to enter your passphrase. Do this and click the green "Sign In" button.<br><br>[[File:creds.png|thumbnail|400 px]]<br clear="all"> | ||
After logging in you may see a window pop up that asks if you were successfully logged in. Click "yes". Your username and | After logging in you may see a window pop up that asks if you were successfully logged in. Click "yes". Your username and passphrase will be stored so that in the future you will be automatically logged in. <br><br>[[File:signedin.png|thumbnail|400 px]]<br clear="all"> | ||
==Organizing apps/Creating Tabs== | ==Organizing apps/Creating Tabs== | ||
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===Changing a | ===Changing a passphrase for an application=== | ||
#click on the "gear" icon in the upper right-hand corner of the application button | #click on the "gear" icon in the upper right-hand corner of the application button | ||
#enter the new | #enter the new passphrase | ||
#click "Save" | #click "Save" | ||
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''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/> | ''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/> | ||
== Setting/Changing Your RCS | == Setting/Changing Your RCS Passphrase == | ||
To reset your | To reset your passphrase, you must go to [https://my.riverdale.edu myRiverdale]. If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below. If you do not have a working passphrase, jump down to Resetting a forgotten/expired passphrase section.  | ||
'''Note: Setting your | '''Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase.''' Trust us: this is a good thing. But because this will change your e-mail passphrase, you will need to update your passphrase in account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here]. | ||
===Getting ready before your | ===Getting ready before your passphrase expires=== | ||
If you set your | If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase | ||
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your domain credentials | # Log into [http://my.riverdale.edu http://my.riverdale.edu] with your domain credentials | ||
# Click your name at top right and select "Settings" | # Click your name at top right and select "Settings" | ||
# Click Edit Profile at top right | # Click Edit Profile at top right | ||
# Add your phone number in the "Forgot | # Add your phone number in the "Forgot Passphrase Text Message" box at bottom right | ||
# Edit your "Forgotten | # Edit your "Forgotten passphrase question" if necessary | ||
===Setting a new | ===Setting a new passphrase before it expires=== | ||
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your domain credentials | # Log into [http://my.riverdale.edu http://my.riverdale.edu] with your domain credentials | ||
# Click your name, then Settings at top right | # Click your name, then Settings at top right | ||
# Click Edit Profile | # Click Edit Profile | ||
# Fill in the fields in "Change Windows | # Fill in the fields in "Change Windows Passphrase" | ||
# Click "Change | # Click "Change Passphrase" | ||
===Resetting a forgotten/expired | ===Resetting a forgotten/expired passphrase=== | ||
# Visit [http://my.riverdale.edu http://my.riverdale.edu] Â | # Visit [http://my.riverdale.edu http://my.riverdale.edu] Â | ||
# Click "Forgot | # Click "Forgot Passphrase" | ||
# Choose to send a text message or e-mail | # Choose to send a text message or e-mail | ||
#* If you choose text message, confirm your identity using the code sent to your phone | #* If you choose text message, confirm your identity using the code sent to your phone | ||
#* If you choose e-mail, follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br> | #* If you choose e-mail, follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br> | ||
# Answer your | # Answer your passphrase reset question | ||
# Set your new | # Set your new passphrase | ||
==Need further help?== | ==Need further help?== | ||