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|- Ā | |- Ā | ||
| Ongoing software maintenanceĀ ||Ā Ā ||Ā all | | Ongoing software maintenanceĀ ||Ā Ā ||Ā all | ||
|- | |||
|Authorizing payment for repairs | |||
|all | |||
|none | |||
|- Ā | |- Ā | ||
| Warranty arrangementsĀ ||Ā partialĀ ||Ā partial | | Warranty arrangementsĀ ||Ā partialĀ ||Ā partial | ||
|- Ā | |- Ā | ||
| Insurance arrangementsĀ ||Ā partialĀ ||Ā partial | | Insurance arrangementsĀ ||Ā partialĀ ||Ā partial | ||
|- | |- | ||
| Data recovery costs ||Ā || all | | Data recovery costs ||Ā || all* | ||
|- | |- | ||
|} | |} | ||
'' | ''* since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it'' | ||
Ā | |||
One purpose of this program is to empower its participants. Riverdaleās technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdaleās technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. Ā | One purpose of this program is to empower its participants. Riverdaleās technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdaleās technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. Ā |