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Participate in the Employee Laptop Program: Difference between revisions

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''* we expect a laptop to last 4-5 years, so replacement or repair of your laptop during that time will be capped at the cost of a new laptop; if you cost us more during that period you will be issued an older laptop instead of a new one''
''* we expect a laptop to last 4-5 years, so replacement or repair of your laptop during that time will be capped at the cost of a new laptop; if you cost us more during that period you will be issued an older laptop instead of a new one''


''** we '''require''' that you have Find My Mac or another tracking software installed and operational at all times. Go [https://howdoi.riverdale.edu/wiki/Secure_and_prevent_a_catastrophe_with_my_laptop,_ChromeBook,_and_phone%3F#1.29_Enable_device_tracking here] for information on installing tracking software."
''** we '''require''' that you have Find My Mac or another tracking software installed and operational at all times. Go [https://howdoi.riverdale.edu/wiki/Secure_and_prevent_a_catastrophe_with_my_laptop,_ChromeBook,_and_phone%3F#1.29_Enable_device_tracking here] for information on installing tracking software."''
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Repeated cases of damage or replacement may result in termination of participation in this program, in which case you would have to bring your own laptop. Ā 
Repeated cases of damage or replacement may result in termination of participation in this program, in which case you would have to bring your own laptop. Ā 
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{| class="wikitable"
{| class="wikitable"
|- Ā 
|- Ā 
!   !! School   !! Recipient
!   !! School   !! Employee
|- Ā 
|- Ā 
| Initial setupĀ  ||Ā  ||Ā  all Ā 
| Initial setupĀ  ||Ā  ||Ā  all Ā 
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''* standard shipping is covered by warranty/insurance provider; expedited shipping will get your laptop repaired faster; since you'll have a loaner it shouldn't be necessary to expedite''
''* standard shipping is covered by warranty/insurance provider; expedited shipping will get your laptop repaired faster; since you'll have a loaner it shouldn't be necessary to expedite''


''** since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it
''** since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it''


One purpose of this program is to empower its participants. Riverdaleā€™s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdaleā€™s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. Ā 
One purpose of this program is to empower its participants. Riverdaleā€™s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdaleā€™s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. Ā