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Get Riverdale Tech Help: Difference between revisions

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== Call x50! ==
== Call x50! ==


Just do it, from any campus phone. All of our phones will ring, and we'll help by phone or come running if you need us. You can also leave a voicemail that will go straight to a Web Helpdesk ticket.
Call from any campus phone and all of our Tech phones will ring simultaneously. We'll help by phone or come running if you need us. You can also leave a voicemail that will go straight to a Web Helpdesk ticket marked as Critical.


== E-mail [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu] ==
== E-mail [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu] ==


The easiest way to send in a written request. You'll actually get faster service if you do this rather than e-mailing your favorite tech.
The easiest way to send in a written request. You'll actually get faster service if you do this rather than e-mailing your favorite tech. Your ticket will be automatically set to Medium priority.


== Submit a Tech Support Ticket ==
== Submit a Tech Support Ticket ==