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Understand Account Lifecycles: Difference between revisions

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=== When an Employee Leaves Riverdale ===
=== When an Employee Leaves Riverdale ===
When an employee leaves RCS, we ask the supervisor to fill out a ticket so we can process the account:
We ask the supervisor to fill out a ticket so we can process the departing account:
# Log into support.riverdale.edu
# Log into ''support.riverdale.edu''
# Choose '''Tech Support (Exact)'''
# Choose '''Tech Support (Exact)'''
# Choose '''Account Issue'''
# Choose '''Account Issue'''
# Choose '''Departing Employee'''
# Choose '''Departing Employee'''
# Fill out the questionnaire. This will create a ticket so the technology department can process the departing employee's account properly.
# Please fill out the questionnaire. This creates the ticket so we can process the departing employee's account properly.


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