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 | for_students =  |  | for_students =  | ||
 | for_parents =  |  | for_parents =  | ||
 | cat1     =  |  | cat1     = RCS Software and Services | ||
 | cat2     = |  | cat2     = | ||
 | maintained  = RS |  | maintained  = RS | ||
 | year     = |  | year     = 2019-2020 | ||
}} | }} | ||
=== Overall Process for New Hires === | ===Overall Process for New Hires=== | ||
#New employee submits a signed contract to the Finance Office | |||
#HR creates Veracross record for new employee | |||
#Registrar reviews the record and enters information into Veracross (Ex:schedule) | |||
#Technology department is automatically notified of the new Employee record when the script runs overnight | |||
#Technology department creates accounts for new employee (excluding phone extensions) | |||
#Technology department will send account information to the new hire | |||
=== New | ===New Faculty Members Automatically Get the Following=== | ||
=== New Students for Upcoming Academic Year === | *Active Directory account (WiFi, Okta, printing) | ||
* Students enrolled for the coming school year will have accounts created automatically. | *Google Account (GMail, Calendars, Drive, Groups, etc.) | ||
* This is typically done in the | *Schoology account: learning.riverdale.edu | ||
*A listing in our Emergency Notification System | |||
*VoiceMail-only phone extension with VoiceMail-to-Email enabled | |||
 | |||
===New Employees that are Hired During the School Year=== | |||
 | |||
#Open a ticket @ https://support.riverdale.edu | |||
#Select '''Tech Support (Exact)''' | |||
#Select '''Need Something New?''' | |||
#Select '''New account creation request''' | |||
 | |||
===New Students for Upcoming Academic Year=== | |||
 | |||
*Students enrolled for the coming school year will have accounts created automatically. | |||
*This is typically done in the middle of August | |||
 | |||
=== When an Employee Leaves Riverdale === | |||
We ask the supervisor to fill out a ticket so we can process the departing account: | |||
# Log into ''support.riverdale.edu'' | |||
# Choose '''Tech Support (Exact)''' | |||
# Choose '''Account Issue''' | |||
# Choose '''Departing Employee''' | |||
# Please fill out the questionnaire. This creates the ticket so we can process the departing employee's account properly. | |||
{{SS}} | {{SS}} |
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