Get Riverdale Tech Help: Difference between revisions

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{{abox
{{AboxNew
| name         = Get help?
| name = Get tech help at school
| summary      = How to get Tech help.
| learning = x
| for_employees = Yes
| instruction = x
| for_students  = Yes
| community = x
| for_parents  =
| summ = Get tech help at school
| cat1          =  RCS software and services
| maintained = MV
| cat2          =
| year = 2023-2024
| maintained   = DJS
| year         = 2021-2022
}}
}}
__TOC__
[[File:IIQ LOGO.jpg|100 px]]
[[File:IIQ LOGO.jpg|100 px]]
==Call x50!==
==Call x50!==
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===Login===
===Login===


Log in to IIQ with your Riverdale domain username and passphrase using Google SSO.
Log in to IIQ with your Riverdale domain username and passphrase using Google SSO.[[File:Screen Shot 2021-08-16 at 10.51.47 AM.png|thumb|alt=|268x268px|none]]
<br clear="all">[[File:Screen Shot 2021-08-16 at 10.51.47 AM.png|thumb|alt=|268x268px]]<br clear="all">
 
 
===User Options===
===User Options===
 
[[File:IIQ_Home_Screen_Toolbar.png|alt=IIQ Home Screen Toolbar.png|1134x1134px]]
 
[[File:IIQ Home Screen Toolbar.png|IIQ Home Screen Toolbar.png|1134x1134px]]
 
*Tickets - Shows your account's ticket history, also allows you to make comments and act on tickets still open.
*Tickets - Shows your account's ticket history, also allows you to make comments and act on tickets still open.
*Assets - Shows you all assets assigned to you or marked as a favorite.
*Assets - Shows you all assets assigned to you or marked as a favorite.
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*Notification Bell - listing of all notifications
*Notification Bell - listing of all notifications
*User Profile - Allows you to change information about your IIQ profile. Add favorite assets and adjust notification types. User profile information should not be modified.
*User Profile - Allows you to change information about your IIQ profile. Add favorite assets and adjust notification types. User profile information should not be modified.
===New Ticket Screen===
===New Ticket Screen===
<br clear="all">
[[File:Ticket creation screen.png|thumb|714x714px|none]]<br clear="all">


[[File:Ticket creation screen.png|thumb|714x714px]]<br clear="all">
[[Category:Family Resources]]
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