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You can read through the short introduction below, or just {{tsreq}} to dive right in.
You can read through the short introduction below, or just {{tsreq}} to dive right in.
===Ticket priorities and our response times===
===Ticket priorities and our response times===
Below are the list of priority levels for tickets. Each priority determines the sense of urgency in resolving a ticket. We may change the priority you put on a ticket  
Below is the list of priority levels for tickets. Each priority determines the sense of urgency in resolving a ticket. We may change the priority you put on a ticket  
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