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→Ticket priorities and our response times
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You can read through the short introduction below, or just {{tsreq}} to dive right in. | You can read through the short introduction below, or just {{tsreq}} to dive right in. | ||
===Ticket priorities and our response times=== | ===Ticket priorities and our response times=== | ||
Below is the list of priority levels for tickets. Each priority determines the sense of urgency in resolving a ticket. We may change the priority | Below is the list of priority levels for tickets. Each priority determines the sense of urgency in resolving a ticket. We may change the priority after investigating the reported issue. | ||
{| class="wikitable" | {| class="wikitable" | ||
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