Latest revision as of 13:13, 7 July 2023

MiCollab for Mobile App

Summary	Quick start guide for MiCollab, the campus phone system
Author	Maintained by Jeremy Martinez
Help	Get help with this article
Status	Up-to-date for the 2023-2024 school year.

The MiCollab for Mobile App provides a suite of advanced communication features and integrates with your enterprise's call manager to provide you full control of your communication experience. Whether you are in the office or away, MiCollab Client allows you consistent full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices.

Getting Started

You will receive a welcome e-mail message that provides your MiCollab Client login credentials, Web Client URL, and other information. Retain this e-mail message in a secure location for future reference.
You will also receive a deployment e-mail that contains instructions on authenticating your client with the system. The deployment e-mail contains a link to start the deployment process, an authentication code, and an option to scan a QR code to deploy MiCollab Client.

Installing MiCollab for Mobile Client

Open the download link in the deployment e-mail message. You will be directed to App Store or Google Play Store depending on the type of Client.
Download and Installation on Mobile Devices
- App Store
- Google Play Store
Installation on Mac OS
- MiCollab Mac Desktop Client
Web Client
- MiCollab Web Client

How to Make a Call

On the left side, tap Contacts
- In the contacts list, tap the contact you want to call, and then select the Call icon. You can also long-tap on the avatar, and then select the Call icon.

On the left side, tap Dialpad
- Dial the extension number as you normally would
- To dial an outside number dial, the number without the 9+1.

Reference Guides

MiCollab for Mobile Client Quick Reference Guide

MiCollab for PC, MAC, and Web Client Quick Guide

@@ Line 1: / Line 1: @@
-{{abox
+{{AboxNew
- | name          = MiCollab Quick Guide
+| name = Access MiCollab
- | summary       = How to use the MiCollab Phone App.
+| learning =
- | for_employees = y
+| instruction =
- | for_students  =
+| community = x
- | for_parents   =
+| summ = Quick start guide for MiCollab, the campus phone system
- | cat1          = Phone
+| maintained = JM
- | cat2          = Communication
+| year = 2023-2024
- | maintained    = JG
- | year          = 2019-2020
 }}
+__TOC__
-=MiCollab Client=
+=MiCollab for Mobile App=
-* The MiCollab Client application provides a suite of advanced communication features and integrates with your enterprise's call manager to provide you full control of your communication experience. Whether you are in the office or away, MiCollab Client allows you consistent full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices.
+* The MiCollab for Mobile App provides a suite of advanced communication features and integrates with your enterprise's call manager to provide you full control of your communication experience. Whether you are in the office or away, MiCollab Client allows you consistent full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices.
 =Getting Started=
@@ Line 21: / Line 20: @@
 =Installing MiCollab for Mobile Client=
-# Open the download link in the deployment e-mail message. You will be directed to App Store or Google Play Store depending on the type of Client.
+* Open the download link in the deployment e-mail message. You will be directed to App Store or Google Play Store depending on the type of Client.
-# Download and Installation on Mobile Devices
+* Download and Installation on Mobile Devices
-## [https://apps.apple.com/us/app/micollab-for-mobile/id979152838?mt=8&ign-mpt=uo%3D4 App Store]
+** [https://apps.apple.com/us/app/micollab-for-mobile/id979152838?mt=8&ign-mpt=uo%3D4 App Store]
-## [https://play.google.com/store/apps/details?id=com.mitel.ucang Google Play Store]
+** [https://play.google.com/store/apps/details?id=com.mitel.ucang Google Play Store]
-# Installation on Mac OS
+* Installation on Mac OS
-## [https://apps.apple.com/us/app/micollab/id1103663781?mt=12&ign-mpt=uo%3D4 MiCollab Mac Desktop Client]
+** [https://apps.apple.com/us/app/micollab/id1103663781?mt=12&ign-mpt=uo%3D4 MiCollab Mac Desktop Client]
-# Web Client
+* Web Client
-## [https://micollab.riverdale.edu/ucs/micollab/ MiCollab Web Client]
+** [https://micollab.riverdale.edu/ucs/micollab/ MiCollab Web Client]
 =How to Make a Call=
@@ Line 35: / Line 34: @@
 * On the left side, tap Dialpad
-** Dial the number
+** Dial the extension number as you normally would
+** To dial an outside number dial, the number without the 9+1.
-* Options for making a call
-** Native phone: is making call from your cell phone and showing you cell caller id
-** Mobile number: the phone system makes a call to your cell and then places a call to the number you are calling. This will show the office number.
-** Desk phone: sets up the call from your desk phone.
 =Reference Guides=