Access and set up the phone system

	Learning Instruction Community
Summary	Get started with RingCentral
Author	Maintained by Brian Clough
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

Login to RingCentral on a browser

1. In you browser navigate to https://login.ringcentral.com/
2. Click Google under the Or sign in with banner.
3. Login using Riverdale Google credentials.

Install and Login to the RingCentral application

On your laptop

1. Navigate https://www.ringcentral.com/download.html and click the corresponding Download link.
   1. If you have a Mac you may get another option to specify your Mac's chipset. Choose Mac with Apple chip.
2. Run the file that downloads and install RingCentral and use the same login method detailed above.

On your mobile device

1. Open the iOS App Store or Google Play Store and search for RingCentral and select the App that is simply called RingCentral. Please ignore any and all other RingCentral apps at this time.
2. Open the RingCentral app and login using Google in the same method outlined above.

Voicemail

Set Voicemail PIN

1. After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail PIN
2. Set a 6-10 digit PIN to access your voicemail.

Setup Voicemail Greeting

Via Browser, desktop or mobile app

1. After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail greeting
2. You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your Computer Microphone, have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone.
   1. After selecting Computer Microphone press the record button again and start your greeting, press again to stop. If you are satisfied press Save in the lower right corner.

Via desk phone

Press the voicemail button on the device or dial *86 to access your voicemail box.

1. Using your phone's dial pad, enter the extension's PIN, then press # (pound key).
2. Press 2 for Account Administration.
3. Press 2 to record your voicemail greeting.
4. Record your greeting after the beep. Press the # (pound key) after you finish recording.
   • Press 1 to save your greeting. You will then have the option to:
   • Press 2 to listen to the greeting you have recorded.
   • Press 3 to re-record the greeting.
   • Press 4 to revert to the system's default greeting.

Accessing Voicemail

1. In browser voicemails are displayed on the main page after logging in.
2. On mobile and desktop apps go to the Phone Tab and then Voicemail subhead to see all available messages.
3. On your desk phone press the voicemail button or dial *86 and then input your PIN when prompted.