Access and set up the phone system: Difference between revisions
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== Login to RingCentral | == Login to RingCentral (Web) == | ||
# In you browser navigate to https://login.ringcentral.com/ | # In you browser navigate to https://login.ringcentral.com/ | ||
# Click '''''Google''''' under the '''''Or sign in with'' | # Click '''''Google''''' under the '''''Or sign in with''''' banner | ||
# Login using '''''Riverdale account''''' | # Login using '''''Riverdale account''''' | ||
== Install | == Install RingCentral (iOS/Android App) == | ||
=== On your laptop === | === On your laptop === | ||
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# Open the '''''RingCentral app''''' and login with your Riverdale account in the same method outlined above | # Open the '''''RingCentral app''''' and login with your Riverdale account in the same method outlined above | ||
== Voicemail == | == Configure Voicemail == | ||
=== Set Voicemail PIN === | === Set Voicemail PIN === | ||
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=== Setup Voicemail Greeting === | === Setup Voicemail Greeting === | ||
==== Via Browser, desktop or mobile app ==== | ==== Via Browser, desktop or mobile app ==== | ||
# After logging in whether on browser, desktop app or mobile app go to '''''Settings''''' > '''''Phone > Voicemail settings''''' > ''''' | # After logging in whether on browser, desktop app or mobile app go to '''''Settings''''' > '''''Phone > Voicemail settings''''' > '''Voicemail greeting''' > '''''Change the dropdown from Default to Custom''''' | ||
# You will see the '''''audio file greyed out''''' and have a '''''small red record button''''' to the right. Click '''''the small red record button''''' and you will be given the choice to record: | # You will see the '''''audio file greyed out''''' and have a '''''small red record button''''' to the right. Click '''''the small red record button''''' and you will be given the choice to record: | ||
#* Using your '''''Computer Microphone''''' | #* Using your '''''Computer Microphone''''' | ||
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# On mobile and desktop apps go to the '''''Phone Tab''''' and then '''''Voicemail''''' subhead to see all available messages | # On mobile and desktop apps go to the '''''Phone Tab''''' and then '''''Voicemail''''' subhead to see all available messages | ||
# On your desk phone press the '''''voicemail button''''' or dial '''''*86''''' and then input your '''''PIN''''' when prompted. | # On your desk phone press the '''''voicemail button''''' or dial '''''*86''''' and then input your '''''PIN''''' when prompted. | ||
''Note: After recording a greeting you can click the down arrow to the right of your greeting to save a copy. This is a handy way to backup your audio so you don't have to re-record it if for some reason it becomes unavailable.'' | |||
== Set Work Schedule == | |||
=== On mobile === | |||
# Go to the '''''Settings''''' in the upper-right corner then '''''Call rules and voicemail''''' and under ''My Work Day'' tap '''''Work hours''''' and set your hours and days and make sure to click '''''Save''''' in the upper-right corner. | |||
=== On Desktop === | |||
# Go to the '''''Settings''''' in the menu on the left side then '''''Phone > Call rules and voicemail''''' and under '''''Work hours''''' and set your hours and days and make sure to click '''''Save'''''. | |||
== On Demand Call Recording == | |||
=== On Deskphone === | |||
# Press '''''* 9''''' and then to end recording press '''''* 9''''' again. | |||
=== On Mobile or Desktop === | |||
# After placing or receiving a call press the '''''Record''''' button on the dialpad. When finished press '''''Stop''''' | |||