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To reset your passphrase, you must go to [https://my.riverdale.edu myRiverdale].Β  If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below.Β  If you do not have a working passphrase, jump down to ''Resetting a forgotten/expired passphrase section''.
{{AboxNew
| name = Update Your RCS Passphrase
| learning =
| instruction =
| community = x
| summ = Find information about setting or changing your Riverdale passphrase here
| maintained = JK
| year = 2024-2025
}}
__TOC__


'''Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase.''' Trust us: this is a good thing. But because this will change your e-mail passphrase, you will need to update your passphrase in account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].
== πŸ›‘ Important: Before You Change Your Passphrase ==
* Updating your passphrase here will change it for both '''''the domain passphrase (WiFi/printing)''''' and '''''Google Workspace (Gmail, Drive, Docs, etc.)'''''
* You must update your '''''RCS-Community WiFi credentials''''' after changing your passphrase
* You must update your '''''Google Workspace account settings''''' on any devices (Mac, Windows, iPhones, iPads, etc) used to access your Riverdale e-mail and calendar
* You must '''''change settings for printing''''' on campus


===Getting ready before your passphrase expires===
== πŸ” Reset Your Riverdale Passphrase, you can visit [https://my.riverdale.edu myRiverdale]. ==
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase
Visit [https://my.riverdale.edu myRiverdale] in your web browser. You can also type in https://my.riverdale.edu directly. Then follow the instructions below.
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
# Click your name at top right and select "Settings"
# Click Edit Profile at top right
# Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
# Edit your "Forgotten passphrase question" if necessary


===Setting a new passphrase before it expires===
=== I can login to myRiverdale: ===
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
# Click your name, then Settings at top right
# Click Edit Profile
# Fill in the fields in "Change Windows Passphrase"
# Click "Change Passphrase"


===Resetting a forgotten/expired passphrase===
* Visit [[Update My Riverdale Passphrase#✍🏻 Setting a new passphrase before it expires|Setting a new passphrase before it expires.]]
# Visit [http://my.riverdale.edu http://my.riverdale.edu]
Β 
# Click "Forgot Passphrase"
=== '''I cannot login to myRiverdale:''' ===
# Choose to send a text message or e-mail
Β 
#* If you choose text message, confirm your identity using the code sent to your phone
* Visit [[Update My Riverdale Passphrase#⌨️ Resetting a forgotten or expired passphrase|Resetting a forgotten or expired passphrase.]]
#* If you choose e-mail, follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
Β 
# Answer your passphrase reset question
== 🚦Getting ready before your passphrase expires ==
# Set your new passphrase
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
Β 
#Log into http://my.riverdale.edu with your Riverdale credentials
#Click your name at top right and select '''Settings'''
#Click '''Edit Profile''' at top right
#Add your phone number in the '''Forgot Passphrase Text Message''' box at bottom right
#Edit your '''Forgotten passphrase question''' if necessary
Β 
== ✍🏻 Setting a new passphrase before it expires ==
Β 
# Log into https://my.riverdale.edu with your '''''Riverdale username (ex. mvanmierlo27)''''' and '''''current''''' '''''passphrase'''''
# At top right, click your name, and then '''''Settings'''''
# Under '''''Change Password'''''. Enter your current passphrase once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''''12 characters''''', and must have an '''''uppercase letter''''', a '''''lowercase letter''''', and a '''''number'''''. Your passphrase (aka password) also '''''cannot contain your name or your username''''' and may not be a passphrase which you have used before.
# Click '''''Change Password'''''
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{| class="wikitable"
|+
!Step 1
!Step 2
|-
|[[File:Okta Settings.png|left|thumb]]
|[[File:Okta Change Password.png|left|thumb]]
|}
Β 
== ⌨️ Resetting a forgotten or expired passphrase ==
#Visit http://my.riverdale.edu
#Click '''''Forgot Passphrase'''''
#Choose to send a text message or e-mail
#*If you choose text message, then confirm your identity using the code sent to your phone
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
#OR Answer your '''''passphrase reset question'''''
#Set your new passphrase
Β 
[[Category:Family Resources]]

Latest revision as of 16:33, 24 February 2025

Learning Instruction Community
SummaryFind information about setting or changing your Riverdale passphrase here
AuthorMaintained by Jonathan King
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

πŸ›‘ Important: Before You Change Your Passphrase

  • Updating your passphrase here will change it for both the domain passphrase (WiFi/printing) and Google Workspace (Gmail, Drive, Docs, etc.)
  • You must update your RCS-Community WiFi credentials after changing your passphrase
  • You must update your Google Workspace account settings on any devices (Mac, Windows, iPhones, iPads, etc) used to access your Riverdale e-mail and calendar
  • You must change settings for printing on campus

πŸ” Reset Your Riverdale Passphrase, you can visit myRiverdale.

Visit myRiverdale in your web browser. You can also type in https://my.riverdale.edu directly. Then follow the instructions below.

I can login to myRiverdale:

I cannot login to myRiverdale:

🚦Getting ready before your passphrase expires

If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:

  1. Log into http://my.riverdale.edu with your Riverdale credentials
  2. Click your name at top right and select Settings
  3. Click Edit Profile at top right
  4. Add your phone number in the Forgot Passphrase Text Message box at bottom right
  5. Edit your Forgotten passphrase question if necessary

✍🏻 Setting a new passphrase before it expires

  1. Log into https://my.riverdale.edu with your Riverdale username (ex. mvanmierlo27) and current passphrase
  2. At top right, click your name, and then Settings
  3. Under Change Password. Enter your current passphrase once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least 12 characters, and must have an uppercase letter, a lowercase letter, and a number. Your passphrase (aka password) also cannot contain your name or your username and may not be a passphrase which you have used before.
  4. Click Change Password
Step 1 Step 2

⌨️ Resetting a forgotten or expired passphrase

  1. Visit http://my.riverdale.edu
  2. Click Forgot Passphrase
  3. Choose to send a text message or e-mail
    • If you choose text message, then confirm your identity using the code sent to your phone
    • If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
  4. OR Answer your passphrase reset question
  5. Set your new passphrase