Update Your RCS Passphrase: Difference between revisions

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To reset your passphrase, you must go to [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below.  If you do not have a working passphrase, jump down to ''Resetting a forgotten/expired passphrase section''.
{{AboxNew
| name = Update Your RCS Passphrase
| learning =
| instruction =
| community = x
| summ = Find information about setting or changing your RCS passphrase here
| maintained = RS
| year = 2024-2025
}}
__TOC__


'''Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase.''' Trust us: this is a good thing. But because this will change your e-mail passphrase, you will need to update your passphrase in account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].
To reset your passphrase, you can visit [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the [[#Setting a new passphrase before it expires]] section below.  If you do not have a working passphrase, jump down to [[#Resetting a forgotten or expired passphrase]] section.
 
'''Note: Setting your passphrase here will change it for both the domain passphrase and Google.''' You will need to update your account settings on any mobile devices (iPhones, iPads, etc) that you use to access Riverdale e-mail and calendar. You'll also need to change settings for printing on campus; instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].


===Getting ready before your passphrase expires===
===Getting ready before your passphrase expires===
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
 
# Click your name at top right and select "Settings"
#Log into http://my.riverdale.edu with your RCS credentials
# Click Edit Profile at top right
#Click your name at top right and select '''Settings'''
# Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
#Click '''Edit Profile''' at top right
# Edit your "Forgotten passphrase question" if necessary
#Add your phone number in the '''Forgot Passphrase Text Message''' box at bottom right
#Edit your '''Forgotten passphrase question''' if necessary


===Setting a new passphrase before it expires===
===Setting a new passphrase before it expires===
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
[[File:Okta Settings.png|left|thumb]]
# Click your name, then Settings at top right
<br />
# Click Edit Profile
 
# Fill in the fields in "Change Windows Passphrase"
#Log into http://my.riverdale.edu with your RCS credentials
# Click "Change Passphrase"
#Click your name, then '''Settings''' at top right
#Click '''Edit Profile'''
#Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''12 characters''', and must have an '''uppercase letter''', a '''lowercase letter''', and a '''number or symbol'''. Your passphrase (password) also '''''cannot contain your name, or your username''''', and may not be a passphrase which you have used before.
#Click '''Change Password'''
 
[[File:Okta Change Password.png|left|thumb]]
 
<br clear="all">
 
===Resetting a forgotten or expired passphrase===
 
#Visit http://my.riverdale.edu
#Click '''Forgot Passphrase'''
#Choose to send a text message or e-mail
#*If you choose text message, then confirm your identity using the code sent to your phone
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
#Answer your passphrase reset question
#Set your new passphrase


===Resetting a forgotten/expired passphrase===
[[Category:Family Resources]]
# Visit [http://my.riverdale.edu http://my.riverdale.edu]  
# Click "Forgot Passphrase"
# Choose to send a text message or e-mail
#* If you choose text message, confirm your identity using the code sent to your phone
#* If you choose e-mail, follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
# Answer your passphrase reset question
# Set your new passphrase

Latest revision as of 08:48, 16 September 2024

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Learning Instruction Community
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SummaryFind information about setting or changing your RCS passphrase here
AuthorMaintained by Rob Shin
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

To reset your passphrase, you can visit myRiverdale. If you are able to log in (with your own passphrase or a temporary passphrase) see the #Setting a new passphrase before it expires section below. If you do not have a working passphrase, jump down to #Resetting a forgotten or expired passphrase section.

Note: Setting your passphrase here will change it for both the domain passphrase and Google. You will need to update your account settings on any mobile devices (iPhones, iPads, etc) that you use to access Riverdale e-mail and calendar. You'll also need to change settings for printing on campus; instructions are here.

Getting ready before your passphrase expires

If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:

  1. Log into http://my.riverdale.edu with your RCS credentials
  2. Click your name at top right and select Settings
  3. Click Edit Profile at top right
  4. Add your phone number in the Forgot Passphrase Text Message box at bottom right
  5. Edit your Forgotten passphrase question if necessary

Setting a new passphrase before it expires

Okta Settings.png


  1. Log into http://my.riverdale.edu with your RCS credentials
  2. Click your name, then Settings at top right
  3. Click Edit Profile
  4. Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least 12 characters, and must have an uppercase letter, a lowercase letter, and a number or symbol. Your passphrase (password) also cannot contain your name, or your username, and may not be a passphrase which you have used before.
  5. Click Change Password
Okta Change Password.png


Resetting a forgotten or expired passphrase

  1. Visit http://my.riverdale.edu
  2. Click Forgot Passphrase
  3. Choose to send a text message or e-mail
    • If you choose text message, then confirm your identity using the code sent to your phone
    • If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com
      OR
  4. Answer your passphrase reset question
  5. Set your new passphrase
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