Send a Fax with RingCentral: Difference between revisions

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{{AboxNew
| name         = How to send a fax
| name = Send a Fax with RingCentral
| summary      = How to send a fax
| learning =  
| for_employees = y
| instruction =  
| for_students  =  
| community = x
| for_parents  =
| summ = Send a fax using one of our RCS tools, RingCentral
| cat1          =  Communication
| maintained = BC
| cat2          =
| year = 2024-2025
| maintained   = JG
| year         = 2021-2022
}}
}}
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=How to Send Faxes Using RingCentral=


RingCentral offers a convenient way to send faxes directly from your computer or mobile device.


RCS retired all physical fax machines on both campuses in May of 2014 and moved to a more modern, fully Internet-based faxing service called HelloFax.com.
'''Prerequisites:'''


==Who can fax? ==
*Get approval and have faxing enabled for your RingCentral account
*Log in to Your RingCentral Account on your laptop or mobile device


We support faxing for work purposes. If you need to send a single fax (for RCS), you can ask an AA for assistance. If you need to send more than the very occasional fax, {{tsreq}} and we can set you up with an account.
=== '''Access the Fax Feature''' ===


Unfortunately, we cannot support ANY private faxing. Really. Everything that is sent and received is tracked and recorded. If you want to do personal, non-work related faxing, we’d encourage you to either open your OWN hellofax.com account (where you get a few pages of free faxing) or use any of the many paid-for services to fax (Internet based, and at Kinko's etc.)
* Tap the '''''+''''' button and select '''''New Fax > Enter Recipient Information > Phone Number''''':
* Input the recipient's fax number in the '''''TO''''' field ''or'' use the Contact List if the recipient is already in your contacts
* '''''Attach Your Document > Upload > click''''' Attach. You can also drag and drop the file directly into the designated area.  
* (Optional) Cover Page: Choose a cover page template or create a custom one. Notes: Add any additional notes or information you want to include.
* Click the '''''Send Now''''' button to transmit the fax. If you prefer to schedule the fax for a later time, select the '''''Send Later''''' option and choose a date and time.


== Sign in to HelloFax ==
==== Additional Tips: ====


HelloFax allows you to send a fax through the web instead of with a physical fax machine.
* RingCentral plans allow you to send faxes directly from your email. Compose a new email, enter the recipient's fax number in the '''''To''''' field, and attach your document. Remove all other information including signature..
 
* Fax History: You can view a history of your sent and received faxes in your RingCentral account.
# Visit [https://www.hellofax.com/ HelloFax.com] and click "Sign up with Google." <br>
# HelloFax should auto log you in using your RCS credentials. If not, enter your RCS credentials, including your FULL email address (yourusername@riverdale.edu).
 
== Send a fax in web interface ==
{|
|-
|
| * Click Send a Fax in the left column
# Upload one or more files you would like to fax by clicking the "Upload Files" button or by dragging files directly into the "Drag files here" box.
# Enter the fax number and/or email address to which you would like to send your file(s).
#* Remember to put a 1 in front for US faxing!
# If you want to enter a cover page including a To, From and Message, click #Cover Page.
# Click "Send it now" You will receive a confirmation email that your fax has been sent.
 
|}
 
== Send a fax using email ==
 
*[http://faq.hellofax.com/knowledgebase/articles/123562-how-do-i-send-a-fax-using-email%20 Fax using email]
 
== How do I get my physical paper into digital form? ==
 
*All of our copiers on both campuses support high-speed, multi-page scanning to email or USB stick. Any employee can use the copiers to scan a document for faxing.
 
== How do I view, download or print a document that was sent to me? ==
 
*Find the email from HelloFax containing the [http://faq.hellofax.com/knowledgebase/articles/133295-how-do-i-view-download-or-print-a-document-that-w notification].
 
== Notes ==
* You MUST enter the country code, even when faxing the US! So put a 1 in front!
* Once you logon to HelloFax once, your browser will remember it and you can just load hellofax.com and go straight to your account
* None of our incoming fax numbers are changing.

Latest revision as of 07:26, 25 September 2024

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SummarySend a fax using one of our RCS tools, RingCentral
AuthorMaintained by Brian Clough
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.


How to Send Faxes Using RingCentral

RingCentral offers a convenient way to send faxes directly from your computer or mobile device.

Prerequisites:

  • Get approval and have faxing enabled for your RingCentral account
  • Log in to Your RingCentral Account on your laptop or mobile device

Access the Fax Feature

  • Tap the + button and select New Fax > Enter Recipient Information > Phone Number:
  • Input the recipient's fax number in the TO field or use the Contact List if the recipient is already in your contacts
  • Attach Your Document > Upload > click Attach. You can also drag and drop the file directly into the designated area.
  • (Optional) Cover Page: Choose a cover page template or create a custom one. Notes: Add any additional notes or information you want to include.
  • Click the Send Now button to transmit the fax. If you prefer to schedule the fax for a later time, select the Send Later option and choose a date and time.

Additional Tips:

  • RingCentral plans allow you to send faxes directly from your email. Compose a new email, enter the recipient's fax number in the To field, and attach your document. Remove all other information including signature..
  • Fax History: You can view a history of your sent and received faxes in your RingCentral account.