Print at Riverdale: Difference between revisions

From howdoi
No edit summary
No edit summary
 
(9 intermediate revisions by one other user not shown)
Line 6: Line 6:
| summ = Print at Riverdale from your devices
| summ = Print at Riverdale from your devices
| maintained = RS
| maintained = RS
| year = 2023-2024
| year = 2024-2025
}}
}}
__TOC__
__TOC__
Line 12: Line 12:
== Install Copiers on Riverdale Devices ==
== Install Copiers on Riverdale Devices ==


=== Printing on macOS ===
=== Add Printers on macOS ===


==== Employees ====
==== Employees ====
If you are a school-issued macOS device, install the copiers/printers you need through '''''[https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self-Service]'''''.
If you are a school-issued macOS device, install the copiers/printers you need through '''''[https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self-Service]'''''.


* Click on the '''''Self Service''''' icon, a '''''red Riverdale logo''''' in your '''''Application''''' folder
# Click on the '''''Self Service''''' icon, a '''''red Riverdale logo''''' in your '''''Application''''' folder
* Click on '''''Printers''''' in the left hand menu
# Click on '''''Printers''''' in the left hand menu
* Select '''''RCS_Copiers''''' or another copier/printer you need
# Select '''''RCS_Copiers''''' or another copier/printer you need


This will install the printer/copier and relevant drivers on your school issued macOS device.
This will install the printer/copier and relevant drivers on your school issued macOS device.
Line 26: Line 26:
If you are a student with a macOS device:
If you are a student with a macOS device:


*Open '''''System Settings''''' and select '''''Printers & Scanners'''''
#Open '''''System Settings''''' and select '''''Printers & Scanners'''''
*In the right hand side of the window, scroll down until you see '''''Add Printer, Scanner, or Fax..'''''
#In the right hand side of the window, scroll down until you see '''''Add Printer, Scanner, or Fax...'''''
*Click '''''Add Printer, Scanner, or Fax'''''
#Click '''''Add Printer, Scanner, or Fax...'''''
*Scroll down until you see '''''rcs_copiers'''''
#Scroll down until you see '''''rcs_copiers'''''
*Click '''''rcs_copiers''''' and then click '''''Add'''''
#Click '''''rcs_copiers''''' and then click '''''Add'''''
*When asked for your username and password
The printer is now installed! The first time you print to '''''rcs_copiers''''', you'll be asked for your '''''Riverdale username''''' and '''''passphrase'''''.
**Delete the '''''username field''''' and enter your '''''Riverdale username''''' (ex. mvanmierlo23)
#Delete the text in the '''''username field''''' and enter your '''''Riverdale username''''' (ex. mvanmierlo23)
**Enter your '''''Riverdale passphrase'''''
#Enter your '''''Riverdale passphrase'''''
**Check the box '''''Remember this password in my keychain'''''
#Check the box '''''Remember this password in my keychain'''''
You should now be able to print. If you encounter an error such as '''''Hold for authentication''''', then find a member of the Tech Team at Help Desk or around campus to help.  
You should now be able to print. If you encounter an error such as '''''Hold for authentication''''', then find a member of the Tech Team at Help Desk or around campus to help.  


=== Printing on Windows 11 ===
=== Add Printers on Windows 11 ===
Windows 11 users can install printers using the following steps.
#Connect to the '''''RCS-Community''''' wireless network and login with your Riverdale '''''username''''' and '''''passphrase'''''
 
# Be on the latest version of Windows.
==== Prerequisite ====
* Connect to the '''''RCS-Community''''' wireless network and login with your Riverdale '''''username''''' and '''''passphrase'''''
* Be on the latest version of Windows.
 
==== Install RCS_Copiers ====
#Press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon\"
#Press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon\"
#*If you encounter an error, press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon.riverdale.edu\" instead
#*If you encounter an error, press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon.riverdale.edu\" instead
Line 54: Line 49:


=== Printing on iOS ===
=== Printing on iOS ===
iOS printing uses a function of Mobility Print provided by PaperCut
There is no need to install a printer or copier on iOS. This is the easiest way to print from an iPhone, iPad, or other iOS device. This is incredibly useful if you need to print something on the go and you don't have access to your computer. You can simply select '''''rcs_copiers''''' from the list of printers as long as you're on campus and connected to the '''''RCS-Community''''' network.
 
# Open the document you want to print
*Open the Share Sheet on your device and select print.
# Click on '''''Share'''''
*Select RCS_Copiers, or what ever print queue you want.  
# Scroll down and click on '''''Print'''''
*The first time you use a print queue you will need to supply your Riverdale username and passphrase.
# Click on '''''Printer'''''
**You do not need the @riverdale.edu, just write your username, for example: "jking"
# Select '''''rcs_copiers'''''
*Go release your job at the copier/printer of your choice!
# Click '''''Print'''''  
 
# When asked for a '''''username''''' and '''''password''''', enter your '''''Riverdale username''''' and '''''passphrase'''''
==Printing from a Riverdale Chromebook==
===Mobility Print===
To improve the printing experience for Chromebooks, we have enabled Mobility Print. We previously used Google Cloud Print which has proven to be unreliable. With Mobility Print there is a new workflow that students and employees must follow.
 
When you print for the first time you will need to "Change" the printer to a Mobility Print enabled printer.
 
[[File:MobilityPrint1.png|200px|none]]
 
You will see a whole list of printers, different than you are used to. Please scroll down to select the printer needed. The next time you print the printer should already be selected like the above image.
 
[[File:MobilityPrint2.png|500px|none]]
 
Note: The following should only happen once but may continue to happen every time they print.
 
After selecting the printer and clicking print, a new window will pop up. Here the you will need to log in with your username and passphrase, then click "Sign in and print".
 
[[File:MobilityPrint3.png|200px|none]]
 
Your print job should be sent immediately instead of waiting next to the printer and having nothing come out.
 
== Printing to RCS Copiers ==
*After installing the printer from '''''Self Service''''' on a macOS device or following the instructions below for PC print your document and select '''''RCS_Copiers'''''  
*If you printed to '''RCS_Copiers''', go to any copier on either campus, log in (by tapping your ID card, using the keyboard, or scanning the QR code) and release your job. It will be available at any copier you walk up to.
*Forgot your ID? No problem! Scan the QR code on the copier or printer with your phone (that needs to be connected to RCS-Community), log into the mobile release page and release your job!


==Printer and Copier Locations and Details==
=== Printing on Chromebooks ===
There is no need to install a printer or copier on ChromeOS. You can simply select '''''RCS_Copiers''''' from the list of printers as long as you're on campus and connected to the '''''RCS-Community''''' network.
# Open the document you want to print
# Click on the '''''dropdown menu''''' next to '''''Destination'''''
# Select '''''See more...'''''
# Scroll down until you see '''''RCS_Copiers - [Universal]'''''
# Click on '''''RCS_Copiers''''' then click on '''''Print'''''
# You may see a popup window for '''''Papercut''''' asking for a username and password
#* Enter your '''''Riverdale username''''' and '''''passphrase'''''
#* Click '''''Sign in and print'''''.


''Note:'' This list includes those printers that are more generally available for printing from classrooms, laptops etc., and excludes printers that are used and maintained by specific offices or departments, and which are generally to be used only by those offices or departments.
== Printing and Releasing Jobs ==
{| class="wikitable sortable"
Once you have installed the copier on [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_macOS macOS], [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_Windows_11 Windows 11] or followed the instructions for [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_iOS iOS] or [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_Riverdale_Chromebooks Chromebooks]
|-
#Print to '''''RCS_Copiers'''''
!Campus
#Find a copier on campus a log-in to it by...
!Building
#*Tapping your '''''ID card'''''
!Location!!Printer Name
#*Using the keyboard and entering your '''''Riverdale username''''' and '''''passphrase'''''
(if needed)
#*Or scanning the '''''QR code''''', and logging in on your phone or tablet web browser
!Description and Functions
#Once you're logged into the copier, click on '''''Print Release'''''
|-
#Select the document you want to print by tapping on it
|River
#Click '''''Print'''''
|Early Learning
Note: ''if your document does not appear in the list, try printing to '''RCS_Copiers''' again from your computer. If it still doesn't show up, find a member of the Tech Team to help!''
|1st Floor Copy Room|| ||Multi Function Copier
|-
|River
|Early Learning
|3rd Floor Hallway|| ||Multi Function Copier
|-
|River
|Senior
|2nd Floor Lobby|| ||Multi Function Copier
|-
|River
|Senior
|3nd Floor Lobby||R_Sr_LRT||BW Laser
|-
|River
|Senior
|Band Room||R_Sr_Band||BW Laser
|-
|River
|Senior
|Art Office||R_Sr_Art||Color Inkjet
|-
|River
|Upper Learning
|UL Main Reception|| ||Multi Function Copier
|-
|River
|Upper Learning
|UL Copy Room|| ||Multi Function Copier
|-
|River
|Upper Learning
|UL Copy Room||R_UL_2nd_Fl_CopyRm||Color Laser
|-
|River
|Junior
|3rd Floor 711||R_Jr_711||BW Laser
|-
|River
|Junior
|Learning Lab|| ||Multi Function Copier
|-
|Hill
|Hackett
|Basement
|
|Multi Function Copier
|-
|Hill
|Hackett
|1st Floor Library
|
|Multi Function Copier
|-
|Hill
|Hackett
|2nd Floor Library
|
|Multi Function Copier
|-
|Hill
|Hackett
|3rd Floor Hallway
|
|Multi Function Copier
|-
|Hill
|9/10
|Basement
|
|Multi Function Copier
|-
|Hill
|9/10
|1st Floor Hallway
|
|Multi Function Copier
|-
|Hill
|9/10
|2nd Floor Hallway
|
|BW Laser
|-
|Hill
|Science
|1st Floor Hallway
|
|BW Laser
|-
|Hill
|Science Annex
|5001
|
|BW Laser
|-
|Hill
|Science Annex
|1st Floor Copy Room
|
|Multi Function Copier
|-
|Hill
|Mow
|Reception
|
|Multi Function Copier
|-
|Hill
|Mow
|1st Floor Hallway
|
|Multo Function Copier
|-
|Hill
|Mow
|2nd Floor Hallway
|
|BW Laser
|-
|Hill
|Lindy
|Lindy Lab
|
|Multi Function Copier
|}


==Changing Toner/Ink Cartridges==
==Changing Toner/Ink Cartridges==


If the copier or printer is low on toner, please call x50. The Tech Department gets automated notifications about supply levels on copiers, but feel free to let us know.
If the copier or printer is low on toner, please call x50. The Tech Department gets automated notifications about supply levels on copiers, but feel free to {{tsreq}}.

Latest revision as of 12:10, 16 September 2024

Howdoi Banner.png
People Graphic.png
Learning Instruction Community
Check Mark Graphic.png Check Mark Graphic.png Check Mark Graphic.png
SummaryPrint at Riverdale from your devices
AuthorMaintained by Rob Shin
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

Install Copiers on Riverdale Devices

Add Printers on macOS

Employees

If you are a school-issued macOS device, install the copiers/printers you need through Self-Service.

  1. Click on the Self Service icon, a red Riverdale logo in your Application folder
  2. Click on Printers in the left hand menu
  3. Select RCS_Copiers or another copier/printer you need

This will install the printer/copier and relevant drivers on your school issued macOS device.

Students

If you are a student with a macOS device:

  1. Open System Settings and select Printers & Scanners
  2. In the right hand side of the window, scroll down until you see Add Printer, Scanner, or Fax...
  3. Click Add Printer, Scanner, or Fax...
  4. Scroll down until you see rcs_copiers
  5. Click rcs_copiers and then click Add

The printer is now installed! The first time you print to rcs_copiers, you'll be asked for your Riverdale username and passphrase.

  1. Delete the text in the username field and enter your Riverdale username (ex. mvanmierlo23)
  2. Enter your Riverdale passphrase
  3. Check the box Remember this password in my keychain

You should now be able to print. If you encounter an error such as Hold for authentication, then find a member of the Tech Team at Help Desk or around campus to help.

Add Printers on Windows 11

  1. Connect to the RCS-Community wireless network and login with your Riverdale username and passphrase
  2. Be on the latest version of Windows.
  3. Press the Windows key or open the Start menu and type "\\carbon\"
    • If you encounter an error, press the Windows key or open the Start menu and type "\\carbon.riverdale.edu\" instead
  4. This will prompt for credentials choose More Options and use "riverdale\username" (ex. riverdale\mvanmierlo23) and press Enter
  5. This will bring up a window with all available printers. Double-click the desired printer icon in this window and that should install the printer and appropriate drivers
  6. Now when trying to print the dialogue should default to RCS_Copiers and the print job will be available any of the copiers. Your print job can be released by scanning your Riverdale ID at the desired copier.

Note: A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide sent to you individually.

Printing on iOS

There is no need to install a printer or copier on iOS. This is the easiest way to print from an iPhone, iPad, or other iOS device. This is incredibly useful if you need to print something on the go and you don't have access to your computer. You can simply select rcs_copiers from the list of printers as long as you're on campus and connected to the RCS-Community network.

  1. Open the document you want to print
  2. Click on Share
  3. Scroll down and click on Print
  4. Click on Printer
  5. Select rcs_copiers
  6. Click Print
  7. When asked for a username and password, enter your Riverdale username and passphrase

Printing on Chromebooks

There is no need to install a printer or copier on ChromeOS. You can simply select RCS_Copiers from the list of printers as long as you're on campus and connected to the RCS-Community network.

  1. Open the document you want to print
  2. Click on the dropdown menu next to Destination
  3. Select See more...
  4. Scroll down until you see RCS_Copiers - [Universal]
  5. Click on RCS_Copiers then click on Print
  6. You may see a popup window for Papercut asking for a username and password
    • Enter your Riverdale username and passphrase
    • Click Sign in and print.

Printing and Releasing Jobs

Once you have installed the copier on macOS, Windows 11 or followed the instructions for iOS or Chromebooks

  1. Print to RCS_Copiers
  2. Find a copier on campus a log-in to it by...
    • Tapping your ID card
    • Using the keyboard and entering your Riverdale username and passphrase
    • Or scanning the QR code, and logging in on your phone or tablet web browser
  3. Once you're logged into the copier, click on Print Release
  4. Select the document you want to print by tapping on it
  5. Click Print

Note: if your document does not appear in the list, try printing to RCS_Copiers again from your computer. If it still doesn't show up, find a member of the Tech Team to help!

Changing Toner/Ink Cartridges

If the copier or printer is low on toner, please call x50. The Tech Department gets automated notifications about supply levels on copiers, but feel free to submit a tech support request.

Retrieved from "https://howdoi.riverdale.edu/w/index.php?title=Print_at_Riverdale&oldid=9047"