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{{ | {{AboxNew | ||
| name = Remove RCS Device Management Tools | |||
| learning = | |||
| instruction = | |||
| community = x | |||
| summ = How to prepare your computer for personal use | |||
| maintained = JM | |||
| year = 2023-2024 | |||
}} | }} | ||
__TOC__ | |||
==Mac== | ==Mac== | ||
===Uninstall Self Service=== | ===Step 1: Uninstall Self Service=== | ||
Please follow these instructions to [[Uninstall from Self Service|Uninstall Self Service]] from your RCS Mac laptop. | Please follow these instructions to [[Uninstall from Self Service|Uninstall Self Service]] from your RCS Mac laptop. | ||
===Wipe and reinstall fresh macOS=== | ===Step 2 (Optional): Wipe and reinstall fresh macOS=== | ||
If you | If you would like a completely wiped-clean laptop, (after backing up your data, of course,) please follow these detailed instructions from Apple on [https://support.apple.com/guide/mac-help/erase-and-reinstall-macos-mh27903/mac How to erase and reinstall macOS]. | ||
'''Note:''' All of the data on your Mac will be erased! | '''Note:''' All of the data on your Mac will be erased! | ||
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Please contact Rob Shin for any questions or if you'd like assistance with this process. | Please contact Rob Shin for any questions or if you'd like assistance with this process. | ||
=== Back Up All of Your Files === | ===Back Up All of Your Files=== | ||
It is essential to back up all of your files. There is always a risk of losing data when making changes to a system. | It is essential to first back up all of your files. There is always a risk of losing data when making changes to a system. | ||
*Google Drive | |||
*My Documents folder | |||
*Pictures | |||
*Music | |||
=== Selectively Uninstall RCS Applications === | === Option 1: Perform Factory Reset (Windows 10 out-of-box experience)=== | ||
# Click on the Start button | |||
# Type '''Control Panel''' and hit enter | #Plug in the charger so the laptop is running off wall power | ||
# Click on '''Programs and Features''' | #Click the Start button | ||
# You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall: | #Type '''Settings''' and hit Enter | ||
#* Google Drive File Stream (unless you'd like to link your personal Google account) | #Select '''Update & Security''' | ||
#* Office 365 (unless you intend to purchase your own license) | #In the left hand menu, click on '''Recovery''' | ||
#* Adobe CC products (RCS provided license will be expired) | #On the right side under '''Reset this PC''', click on '''Get started''' | ||
#Choose '''Keep my files''' | |||
#Click on '''Change settings''' | |||
#Toggle the radio button to '''Off''' for the Preinstalled apps | |||
#Hit '''Next''' and confirm to proceed with the factory reset | |||
=== Option 2: Selectively Uninstall RCS Applications=== | |||
#Click on the Start button | |||
#Type '''Control Panel''' and hit enter | |||
#Click on '''Programs and Features''' | |||
#You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall: | |||
#*Google Drive File Stream (unless you'd like to link your personal Google account) | |||
#*Office 365 (unless you intend to purchase your own license) | |||
#*Adobe CC products (RCS provided license will be expired) | |||
==iPad== | ==iPad== | ||
Please see [https://howdoi.riverdale.edu/wiki/ | Please see [https://howdoi.riverdale.edu/wiki/Resetting_%26_Erasing_a_macOS_laptop_or_iOS_device_for_return] for information about how to prepare your school-managed iPad for return to Riverdale. | ||
==Chromebook== | ==Chromebook== | ||
=== Perform Factory Reset === | ===Perform Factory Reset=== | ||
*After Tech has deprovision the device, follow the steps below. | |||
*After Tech has deprovision the device, follow the steps below. | |||
# Turn off the Chromebook. | #Turn off the Chromebook. | ||
# Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed. | #Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed. | ||
# Press Ctrl+D to begin Developer mode, then press Enter. | #Press Ctrl+D to begin Developer mode, then press Enter. | ||
# Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes. | #Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes. | ||
# When the transition completes, press the space bar, then press Enter to return to verified mode. | #When the transition completes, press the space bar, then press Enter to return to verified mode. |
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