Adjust Audio Levels on Projectors: Difference between revisions

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==Adjusting Sound at the River Campus (Epson BrightLink)==
==Adjusting sound on Epson BrightLink projectors==


When you're connected to your Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control's volume buttons, as seen in the image below.
When you're connected to the Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control volume buttons, as seen in the image below.


[[File:Epson Volume Buttons.png|400 px]]
[[File:Epson Volume Buttons.png|409x409px]]


When you're connected to your projector via Apple TV, you can control volume using either your laptop (or ChromeBook) or the Projector remote.
When you're connected to your projector via Apple TV, you can control volume using either your laptop (or ChromeBook) or the Projector remote.


==Adjusting Sound at the Hill Campus (SMART LightRaise)==
== Troubleshooting sound issues ==
When you're connected to your Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control's volume buttons, as seen in the image below.
ย 
[[File:SMART Remote Volume.png|400 px]]
ย 
==Troubleshooting sound issues==
# Make sure the volume isn't muted on the source site (YouTube, for example).
# Make sure the volume isn't muted on the source site (YouTube, for example).
[[File:Muted in YouTube.png|400 px]]
[[File:Muted in YouTube.png|400 px]]
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# Navigate to System Preferences->Sound and make sure your "Output" is set to your projector or your rooms Apple TV. It should not be set to "Internal Speakers".
# Navigate to System Preferences->Sound and make sure your "Output" is set to your projector or your rooms Apple TV. It should not be set to "Internal Speakers".
# If you're connecting your laptop or ChromeBook through the HDMI Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device, is the audio sent to the speakers. If you have trouble with audio, read the article "How do I raise/lower the sound when I connect to the projector?"<br clear="all">
# If you're connecting your laptop or ChromeBook through the HDMI Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device, is the audio sent to the speakers. If you have trouble with audio, read the article "How do I raise/lower the sound when I connect to the projector?"<br clear="all">
[[File:Wall plate-p2.jpg|425 px]]
[[File:Wall plate-p2.jpg|300x300px]]
[[File:Wall plate-p3.jpg|400 px]]<br clear="all">
[[File:Wall plate-p3.jpg|311x311px]]<br clear="all">
Pleaseย  [https://support.riverdale.edu Submit a Tech Request], or call X50, for more help.
Pleaseย  [https://support.riverdale.edu Submit a Tech Request], or call X50, for more help.



Revision as of 06:51, 22 October 2018

This article is...
Summary.pngThis page will help you adjust the volume (and troubleshoot sound issues) while connected to a projector.
IntendedE.pngIntended for
Employees
Categories.pngCategorized under
Classroom technology and systems
DIS.jpgMaintained by
Derek Smith
2016-2017.pngin need of review.



Adjusting sound on Epson BrightLink projectors

When you're connected to the Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control volume buttons, as seen in the image below.

Epson Volume Buttons.png

When you're connected to your projector via Apple TV, you can control volume using either your laptop (or ChromeBook) or the Projector remote.

Troubleshooting sound issues

  1. Make sure the volume isn't muted on the source site (YouTube, for example).

Muted in YouTube.png

  1. Raise the volume using the remote control for your projector.
  2. Navigate to System Preferences->Sound and make sure your "Output" is set to your projector or your rooms Apple TV. It should not be set to "Internal Speakers".
  3. If you're connecting your laptop or ChromeBook through the HDMI Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device, is the audio sent to the speakers. If you have trouble with audio, read the article "How do I raise/lower the sound when I connect to the projector?"

Wall plate-p2.jpg Wall plate-p3.jpg
Please Submit a Tech Request, or call X50, for more help.

Connecting your phone to play audio files

Iphone headphone pic.jpg

Only use the audio plug when you want to play music from your phone. In this case, it doesn't matter if the HDMI cable is also plugged in and you adjust volume from your phone. If you're unable to get the volume level you like from the phone controls, submit a tech request, and we'll adjust the volume on the speaker.