Setup Multi-Factor Authentication (MFA) at RCS: Difference between revisions

#Log into your [https://myaccount.google.com/ RCS Google Account] using your RCS username and password

#*Enter a 6-digit code that will be sent to you via Google’s mobile app called Google Authenticator (available on [https://itunes.apple.com/us/app/google-authenticator/id388497605?mt=8 iOS] and [https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en Android]) or through text and voice call

#*Respond to a prompt on your mobile device if you have any Google apps installed and logged-in to your RCS Google Account

You can choose to trust your computer when you enter the code. This means you won't be asked for a code again when you sign in from this computer. If you sign in from another computer, however, you’ll be asked for a new code.

==Enable 2-Step Account Verification==

=== Enroll your account ===

#Riverdale recommends setting up 2-step verification with '''''Google Prompts''''' or an '''''authenticator app''''' like Google Authenticator ([https://apps.apple.com/us/app/google-authenticator/id388497605 iOS], [https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_US&gl=US Android])

===Google Authenticator App===

If you set up 2-Step Verification, you can use the Google Authenticator app to receive codes. You can still receive codes without internet connection or mobile service. [https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid Click Here].

=== Get Backup Codes ===

If you don't have access to your primary or backup phones, you can sign in with a backup code. To get your backup codes,

#Go to your '''''2-Step Verification''''' settings page.

#Click on '''''Show/Generate''''' codes.

#Store this code in a <u>secure location</u>, such as your home safe or a safety deposit box.

===Set up a backup phone===

If your primary phone is ever unavailable Google can send a code to a backup line, like your home or work phone or even a family member's phone. To set one up:

#Go to your [https://myaccount.google.com/security/signinoptions/two-step-verification Google 2-Step Verification settings page]

#Click on '''''Add a phone number''''' in the '''''Backup phones''''' section

*These are the [https://support.google.com/accounts/answer/185834?hl=en common issues] you might run into with 2-step verification

*Some apps and devices require an [https://support.google.com/accounts/troubleshooter/3141849?hl=en extra step to work with 2-step verification]

==== Can I do 2-step authentication with my personal Gmail account too? ====

Yes! We encourage you to do so right away. The Google Authenticator app can be used for many accounts, not just Google ones. LastPass 2-factor authentication can use the Google Authenticator app, as an example.

 

==== When do I need to enter a verification code? Do I need to enter the code every time I sign in? ====

You need to enter a new code every 30 days or after deleting your web browser's cookies. On the sign in page, click the option to "Remember verification for your computer" on your computer, and you won't have to re-enter your code for 30 days. Do not select this option for a public computer, such as a shared computer in an Internet cafe. The verification code is used only to sign in to your Google Apps account and not any other of our company's applications.

==== Will my Riverdale.edu password change? ====

No, your password stays the same while you are enrolling in 2FA.

==== What if I don't have my mobile phone when I need to sign in or I have trouble with the codes? ====

During the setup process, you will receive codes that you can write down and use when you don't have your phone. Otherwise, you can contact RCS Tech Support who can temporarily disable 2-Step Verification.

==== I just enrolled in 2-Step Verification, and now I can't access email on my phone... ====

After you enroll in 2-Step Verification, for any mobile devices or desktop applications that stop accessing Google (including IMAP email clients), create an application-specific password and enter it into the device/application instead of your normal password. This is a one-time process, [https://support.google.com/accounts/answer/185833 Application-specific passwords.]