Print at Riverdale: Difference between revisions

Print at Riverdale (view source)

Revision as of 09:59, 14 September 2023

187 bytes added , 14 September 2023

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Mvanmierlo

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 == Install Copiers on Riverdale Devices ==
-=== Printing on macOS ===
+=== Add Printers on macOS ===
 ==== Employees ====
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 *Open '''''System Settings''''' and select '''''Printers & Scanners'''''
-*In the right hand side of the window, scroll down until you see '''''Add Printer, Scanner, or Fax..'''''
+*In the right hand side of the window, scroll down until you see '''''Add Printer, Scanner, or Fax...'''''
-*Click '''''Add Printer, Scanner, or Fax'''''
+*Click '''''Add Printer, Scanner, or Fax...'''''
 *Scroll down until you see '''''rcs_copiers'''''
 *Click '''''rcs_copiers''''' and then click '''''Add'''''
-*When asked for your username and password
+The printer is now installed! The first time you print to '''''rcs_copiers''''', you'll be asked for your '''''Riverdale username''''' and '''''passphrase'''''.
-**Delete the '''''username field''''' and enter your '''''Riverdale username''''' (ex. mvanmierlo23)
+*Delete the text in the '''''username field''''' and enter your '''''Riverdale username''''' (ex. mvanmierlo23)
-**Enter your '''''Riverdale passphrase'''''
+*Enter your '''''Riverdale passphrase'''''
-**Check the box '''''Remember this password in my keychain'''''
+*Check the box '''''Remember this password in my keychain'''''
 You should now be able to print. If you encounter an error such as '''''Hold for authentication''''', then find a member of the Tech Team at Help Desk or around campus to help.
-=== Printing on Windows 11 ===
+=== Add Printers on Windows 11 ===
-Windows 11 users can install printers using the following steps.
-==== Prerequisite ====
-* Connect to the '''''RCS-Community''''' wireless network and login with your Riverdale '''''username''''' and '''''passphrase'''''
-* Be on the latest version of Windows.
 ==== Install RCS_Copiers ====
+#Connect to the '''''RCS-Community''''' wireless network and login with your Riverdale '''''username''''' and '''''passphrase'''''
+# Be on the latest version of Windows.
 #Press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon\"
 #*If you encounter an error, press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon.riverdale.edu\" instead
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 === Printing on iOS ===
-iOS printing uses a function of Mobility Print provided by PaperCut.
+This is the easiest way to print from an iPhone, iPad, or other iOS device. This is incredibly useful if you need to print something on the go and you don't have access to your computer.
+* Open the document you want to print
 * Click on '''''Share'''''
 * Scroll down and click on '''''Print'''''
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 === Printing on Riverdale Chromebooks ===
-To improve the printing experience for Chromebooks, we have enabled Mobility Print. We previously used Google Cloud Print which has proven to be unreliable. With Mobility Print there is a new workflow that students and employees must follow.
-When you print for the first time you will need to "Change" the printer to a Mobility Print enabled printer.
-You will see a whole list of printers, different than you are used to. Please scroll down to select the printer needed. The next time you print the printer should already be selected like the above image.
-Note: The following should only happen once but may continue to happen every time they print.
-After selecting the printer and clicking print, a new window will pop up. Here the you will need to log in with your username and passphrase, then click "Sign in and print".
-Your print job should be sent immediately instead of waiting next to the printer and having nothing come out.
+* Open the document you want to print
+* Click on the '''''dropdown menu''''' next to '''''Destination'''''
+* Select '''''See more...'''''
+* Scroll down until you see '''''RCS_Copiers - [Universal]'''''
+* Click on '''''RCS_Copiers''''' then click on '''''Print'''''
+* You may see a popup window for '''''Papercut''''' asking for a username and password
+** Enter your '''''Riverdale username''''' and '''''passphrase'''''
+** Click '''''Sign in and print'''''.
 == Printing and Releasing Jobs ==
-*After installing the printer from '''''Self Service''''' on a macOS device or following the instructions below for PC print your document and select '''''RCS_Copiers'''''
+Once you have installed the copier on [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_macOS macOS], [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_Windows_11 Windows 11] or followed the instructions for [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_iOS iOS] or [https://howdoi.riverdale.edu/wiki/Print_at_Riverdale#Printing_on_Riverdale_Chromebooks Chromebooks]
-*If you printed to '''RCS_Copiers''', go to any copier on either campus, log in (by tapping your ID card, using the keyboard, or scanning the QR code) and release your job. It will be available at any copier you walk up to.
+*Print to '''''RCS_Copiers'''''
-*Forgot your ID? No problem! Scan the QR code on the copier or printer with your phone (that needs to be connected to RCS-Community), log into the mobile release page and release your job!
+*Find a copier on campus a log-in to it by...
+**Tapping your '''''ID card'''''
+**Using the keyboard and entering your '''''Riverdale username''''' and '''''passphrase'''''
+**Or scanning the '''''QR code''''', and logging in on your phone or tablet web browser
+*Once you're logged into the copier, click on '''''Print Release'''''
+*Select the document you want to print by tapping on it
+*Click '''''Print'''''
+Note: ''if your document does not appear in the list, try printing to '''RCS_Copiers''' again from your computer. If it still doesn't show up, find a member of the Tech Team to help!''
 ==Printer and Copier Locations and Details==