1,362
edits
Print at Riverdale: Difference between revisions
no edit summary
Mvanmierlo (talk | contribs) No edit summary |
Mvanmierlo (talk | contribs) No edit summary |
||
| Line 10: | Line 10: | ||
__TOC__ | __TOC__ | ||
== | == Install Copiers on Riverdale macOS and Windows Devices == | ||
===Employees=== | === Printing on macOS === | ||
 | |||
==== Employees ==== | |||
If you are a school-issued macOS device, install the copiers/printers you need through '''''[https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self-Service]'''''. | If you are a school-issued macOS device, install the copiers/printers you need through '''''[https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self-Service]'''''. | ||
| Line 21: | Line 23: | ||
This will install the printer/copier and relevant drivers on your school issued macOS device. | This will install the printer/copier and relevant drivers on your school issued macOS device. | ||
===Students=== | ==== Students ==== | ||
If you are a student with a macOS device: | If you are a student with a macOS device: | ||
*Open '''''System | *Open '''''System Settings''''' and select '''''Printers & Scanners''''' | ||
*Click | *In the right hand side of the window, scroll down until you see '''''Add Printer, Scanner, or Fax..''''' | ||
* | *Click '''''Add Printer, Scanner, or Fax''''' | ||
*When | *Scroll down until you see '''''rcs_copiers''''' | ||
*Click '''''rcs_copiers''''' and then click '''''Add''''' | |||
*When asked for your username and password | |||
**Delete the '''''username field''''' and enter your '''''Riverdale username''''' (ex. mvanmierlo23) | |||
**Enter your '''''Riverdale passphrase''''' | |||
**Check the box '''''Remember this password in my keychain''''' | |||
You should now be able to print. If you encounter an error such as '''''Hold for authentication''''', then find a member of the Tech Team at Help Desk or around campus to help. | |||
 | |||
=== Printing on Windows 11 === | |||
Windows 11 users can install printers using the following steps. | |||
== | ==== Prerequisite ==== | ||
* Connect to the '''''RCS-Community''''' wireless network and login with your Riverdale '''''username''''' and '''''passphrase''''' | |||
* Be on the latest version of Windows. | |||
==== Install RCS_Copiers ==== | |||
*If you | #Press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon\" | ||
#*If you encounter an error, press the '''''Windows key''''' or open the '''''Start menu''''' and type "\\carbon.riverdale.edu\" instead | |||
#This will prompt for credentials choose '''''More Options''''' and use "riverdale\''username''" (ex. riverdale\mvanmierlo23) and press '''''Enter''''' | |||
#This will bring up a window with all available printers. Double-click '''''the desired printer icon''''' in this window and that should install the printer and appropriate drivers | |||
#Now when trying to print the dialogue should default to '''''RCS_Copiers''''' and the print job will be available any of the copiers. Your print job can be released by scanning your Riverdale ID at the desired copier. | |||
 | |||
Note: ''A small number of our users require the PaperCut Client Application to be running in order to print. If you received an email indicating that you were one of these lucky people, please follow our installation guide sent to you individually.'' | |||
==Printing | ==Printing on iOS== | ||
iOS printing uses a function of Mobility Print provided by PaperCut  | iOS printing uses a function of Mobility Print provided by PaperCut  | ||
| Line 45: | Line 62: | ||
*Go release your job at the copier/printer of your choice! | *Go release your job at the copier/printer of your choice! | ||
==Printing from | ==Printing from a Riverdale Chromebook== | ||
===Mobility Print=== | ===Mobility Print=== | ||
To improve the printing experience for Chromebooks, we have enabled Mobility Print. We previously used Google Cloud Print which has proven to be unreliable. With Mobility Print there is a new workflow that students and employees must follow. | To improve the printing experience for Chromebooks, we have enabled Mobility Print. We previously used Google Cloud Print which has proven to be unreliable. With Mobility Print there is a new workflow that students and employees must follow. | ||
| Line 65: | Line 82: | ||
Your print job should be sent immediately instead of waiting next to the printer and having nothing come out. | Your print job should be sent immediately instead of waiting next to the printer and having nothing come out. | ||
== | == Printing to RCS Copiers == | ||
*After installing the printer from '''''Self Service''''' on a macOS device or following the instructions below for PC print your document and select '''''RCS_Copiers''''' Â | |||
 | *If you printed to '''RCS_Copiers''', go to any copier on either campus, log in (by tapping your ID card, using the keyboard, or scanning the QR code) and release your job. It will be available at any copier you walk up to. | ||
*If you printed to '''H_Printers''' go to 9/10 2nd floor, science lobby, 5001, or Mow 2nd floor and tap your card on the RF reader on the printer. | |||
 | *Forgot your ID? No problem! Scan the QR code on the copier or printer with your phone (that needs to be connected to RCS-Community), log into the mobile release page and release your job! | ||
* | |||
 | |||
 | |||
==Printer and Copier Locations and Details== | ==Printer and Copier Locations and Details== | ||