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| ***Using your Riverdale Domain password is '''''not recommended''''' for this passcode. See this page on [http://secure.wikimedia.org/wikipedia/en/wiki/Shoulder_surfing_%28computer_security%29 Shoulder Surfing] for more information on this recommendation. | | ***Using your Riverdale Domain password is '''''not recommended''''' for this passcode. See this page on [http://secure.wikimedia.org/wikipedia/en/wiki/Shoulder_surfing_%28computer_security%29 Shoulder Surfing] for more information on this recommendation. |
| *Optionally, select the '''Erase Data''' setting to erase all data on the iOS device after 10 failed passcode attempts. If you use this setting, make sure to backup and sync your iOS device on a regular basis. After the '''Erase Data''' mechanism is invoked, the iOS device will be wiped clean and you will need to restore the settings & applications from your laptop/desktop or through iCloud. | | *Optionally, select the '''Erase Data''' setting to erase all data on the iOS device after 10 failed passcode attempts. If you use this setting, make sure to backup and sync your iOS device on a regular basis. After the '''Erase Data''' mechanism is invoked, the iOS device will be wiped clean and you will need to restore the settings & applications from your laptop/desktop or through iCloud. |
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| ===Resetting & Erasing a macOS laptop or iOS device for return===
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| When you return a Riverdale-provided Mac Laptop or iPad/iPhone to the Technology Department, you must make sure that you follow the steps below to disable '''Find My iPad (iPhone)''' (see above) and to delete (iPad) or logout from (laptop) your iCloud account. You '''must''' reset your iPad to factory settings before you return it. If you have forgotten the passcode for your iPad and cannot reset it yourself, '''and''' [http://www.apple.com/icloud/find-my-iphone.html Find My Device] is still enabled, please inform the Technology Department. On a returned laptop, it is suggested that you remove any personal documents in your user account. Laptops will be wiped clean (digitally and physically) for you by the Tech department and we won't login to inspect any files or data.
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| ====User-managed or RCS Supervised iPad Return Procedures====
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| If you are returning an iPad which is managed by RCS, or you have a self-managed iPad, follow these instructions.
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| #'''Disable Touch ID/Face ID & Passcode''' - Go to Settings > Touch ID/Face ID & Passcode. Disable all the Touch ID/Face ID options and select the '''Turn Passcode Off''' option.
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| #'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required.
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| #'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary.
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| #'''Erase all Content and Settings''' - reset the iPad to factory settings by going to Settings > General > Reset > Erase All Content and Settings. You will need to type the device passcode.
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| Once the iPad has been wiped clean, it offers the setup Hello! screen. Power down by holding down the power button on the iPad, and swipe the "slide to power off" button. Return the device to a member of the Tech Department and indicate you have followed these instructions.
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| ====Laptop Procedures====
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| *Go to System Prefs > iCloud.
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| *Uncheck all options, including Find My Mac
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| *Click the iCloud Sign Out button.
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