Jump to content

Care for LS Device: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 1: Line 1:
== Best Practices for Using an RCS Device ==
==Best Practices for Using an RCS Device==
Below are some best practices and points to consider when using your RCS issued device at home:
Below are some best practices and points to consider when using your RCS issued device at home:


=== Restart Regularly ===
===Best Practices===
Be sure to restart your device on regular basis to ensure it is running properly.
Use some of the tips below to ensure your devices runs properly throughout the day.  If you begin to experience technical difficulties with your device, please submit a tech ticket by emailing us at support-ticket@riverdale.edu


===Web filtering & Content===
* Restart your device on a regular basis (every 2 to 3 days)
For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety.
* Close any additional apps or tabs that are not being used to ensure optimal performance
 
* Charge your device regularly
===Apps, add-on’s or extensions===
* Keep your device in a cool, dry location
Applications, add-ons or extensions are not downloadable on managed devices.  To access educational apps, add-ons or extensions, you must submit a request to the technology department by submitting a request to [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]


===Device Troubleshooting===
===Device Troubleshooting===
Line 23: Line 22:
**The device connects to the internet
**The device connects to the internet
*After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).  If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu
*After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).  If the replacement fails either of the two instructions above, please contact the tech department by emailing at support-ticket@riverdale.edu
===Web filtering & Content===
For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety.
===Apps, add-on’s or extensions===
Applications, add-ons or extensions are not downloadable on managed devices.  To access educational apps, add-ons or extensions, you must submit a request to the technology department by submitting a request to [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]


==Connecting the device to WiFi==
==Connecting the device to WiFi==
184

edits