Get Riverdale Tech Help: Difference between revisions

Get Riverdale Tech Help (view source)

157 bytes added , 16 August 2021

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 [[Image:WHDTopBtns14.png|thumbnail|400 px]]<br clear="all">
-* Request - Brings you to the Help Request screen.
+* Tickets - Shows your account's ticket history, also allows you to make comments and act on tickets still open.
-* History - Shows you a list of all the cases you have created and allows you to make comments and act on cases still open.
+* Assets - Shows you all assets assigned to you or marked as a favorite.
-* Assets - Shows you all assets assigned to you. Uncheck "Reservable," then click "Search."
+* Kb (knowledge base) - Not in use
-* FAQs - Shows you answers to frequently asked questions.
+* Search - Search for tickets and assets in the system
-* User Profile - Allows you to change information about your WHD profile. This information should not be modified.
+* Help - Get answers to frequently asked questions and access both the help and training centers
+* Notification Bell - listing of all notifications
+* User Profile - Allows you to change information about your IIQ profile. Add favorite assets and adjust notification types. User profile information should not be modified.
 === Help Request screen ===
 [[Image:WHDHlpReqTop.gif|thumbnail|400 px]]<br clear="all">