Apple and Windows Device Security Recommendations: Difference between revisions

===Resetting & Erasing an iOS device for return===

When you return a long-term Riverdale-provided Mac Laptop or iPad/iPhone to the Technology Department, you must make sure that you follow the steps below to disable '''Find My iPad (iPhone)''' (see above) and to delete (iPad) or logout from (laptop) your iCloud account. You '''must''' reset your iPad to factory settings before you return it. If you have forgotten the passcode for your iPad and cannot reset it yourself, '''and''' [http://www.apple.com/icloud/find-my-iphone.html Find My Device] is still enabled, please inform the Technology Department.  On a returned laptop, it is suggested that you remove any personal documents in your user account. Laptops will be wiped clean (digitally and physically) for you by the Tech department and we won't login to inspect any files or data.

If you have an iPad which has been preconfigured with apps and settings, it is most likely supervised and needs to be returned to iPad specialists at the River and HIll campuses for un-supervision. In particular, any school-managed iPad, like the Sixth Grade 1:1 program, or any carted iPad, must be unsupervised before being reset. Faculty and Staff iPads provided by the school for your use and self-managed, (i.e. you download apps with your personal iCloud account, for example,) are usually not supervised and are exempt. There are 1:1 programs where students and faculty are given iPads to self-manage which are not supervised.