Create Tech Support Tickets: Difference between revisions

No edit summary
Line 10: Line 10:
  | year          = 2020-2021
  | year          = 2020-2021
}}
}}




Line 18: Line 19:
Below is a quick 3 & 1/2 min video detailing the ticket submission process. It can also be found In our [https://help.incidentiq.com/hc/en-us/articles/115004084014-Submitting-a-New-Ticket#Link1 IIQ Help Center].
Below is a quick 3 & 1/2 min video detailing the ticket submission process. It can also be found In our [https://help.incidentiq.com/hc/en-us/articles/115004084014-Submitting-a-New-Ticket#Link1 IIQ Help Center].
[[File:IIQ - Ticket Submission.mp4|left|thumb|alt=]]
[[File:IIQ - Ticket Submission.mp4|left|thumb|alt=]]




Line 25: Line 28:
#If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section.
#If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section.


[[File:IIQ_-_User_Dashboard.png|993x993px]]
[[File:IIQ_-_User_Dashboard.png|alt=|left|993x993px]]
<br />
89

edits