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Create Tech Support Tickets: Difference between revisions
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==Ticket Creation== | |||
===Video Tutorial=== | |||
Below is a quick 3 & 1/2 min video detailing the ticket submission process. It can also be found In our [https://help.incidentiq.com/hc/en-us/articles/115004084014-Submitting-a-New-Ticket#Link1 IIQ Help Center]. | |||
[[File:IIQ - Ticket Submission.mp4|left|thumb|alt=]] | |||
===Quick Tickets=== | |||
The fastest and simplest way to submit a ticket through Incident IQ is by using the Quick Tickets option located on your Dashboard. This section lists assets that have been assigned to your user account, and represent the technology you personally interact with on a daily basis. | |||
#If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section. | |||
[[File:IIQ_-_User_Dashboard.png|993x993px]] | |||