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We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues.  
We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues.  


== Students ==
==Students==
For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc. at that time.  
For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc. at that time.  


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Feel free to come see a member of the tech department at the helpdesk, or {{tsreq}} and we'll do our best to assist you.
Feel free to come see a member of the tech department at the helpdesk, or {{tsreq}} and we'll do our best to assist you.


== Employees ==
==Employees==


=== What you should do before the last day of school ===
===What you should do before the last day of school===
* Make sure you have all of your RCS-owned equipment in good order and ready for return.
* [https://support.google.com/mail/answer/25922 Setup an auto-reply/vacation message in GMail] to share your non-RCS email with anyone who emails you before your accounts are removed.


=== What you should do by July 10 at the absolute latest ===
*Make sure you have all of your RCS-owned equipment in good order and ready for return.
* Start by [https://knowledge.riverdale.edu/index.php?title=Manage_your_files_and_folders removing anything you don't need, and organizing the rest].
*[https://support.google.com/mail/answer/25922 Setup an auto-reply/vacation message in GMail] to share your non-RCS email with anyone who emails you before your accounts are removed.
* Move appropriate network files to your departmental share
* If you have important departmental files in Google Drive, do one or both of the following:
*# Move them to a departmental Team Drive or Google Drive shared folder if you have one
*# Transfer ownership of the files to your department chair ([https://support.google.com/drive/bin/answer.py?hl=en&answer=2494892&from=92358&rd=1 click here for instructions])
* Move your RCS Google account data to your personal accounts if necessary. [[#How to keep data from your RCS Google account|See below for details]]
* [https://support.google.com/mail/answer/25922 Setup an auto-reply/vacation message in GMail] to share your non-RCS email with anyone who emails you before your accounts are removed (assuming you didn't do it earlier)


=== Physical stuff ===
===What you should do by July 10 at the absolute latest===
 
*Start by [https://knowledge.riverdale.edu/index.php?title=Manage_your_files_and_folders removing anything you don't need, and organizing the rest].
*Move appropriate network files to your departmental share
*If you have important departmental files in Google Drive, do one or both of the following:
*#Move them to a departmental Team Drive or Google Drive shared folder if you have one
*#Transfer ownership of the files to your department chair ([https://support.google.com/drive/bin/answer.py?hl=en&answer=2494892&from=92358&rd=1 click here for instructions])
*Move your RCS Google account data to your personal accounts if necessary. [[#How to keep data from your RCS Google account|See below for details]]
*[https://support.google.com/mail/answer/25922 Setup an auto-reply/vacation message in GMail] to share your non-RCS email with anyone who emails you before your accounts are removed (assuming you didn't do it earlier)
 
===Physical stuff===
We will collect all of your RCS-owned equipment (laptop, tablet, etc.) by the final faculty meeting (or your last day). This might include:
We will collect all of your RCS-owned equipment (laptop, tablet, etc.) by the final faculty meeting (or your last day). This might include:
* Laptops, tablets, school-issued cell phones, or any other computing devices
 
** If you have an iPad, [https://knowledge.riverdale.edu/index.php?title=IPad,_iPhone,_iOS_devices#Resetting_.26_Erasing_an_iOS_device_for_return you must properly erase it for return].
*Laptops, tablets, school-issued cell phones, or any other computing devices
* Digital recording devices (webcam / digital camera / digital audio recorder)
**If you have an iPad, [https://knowledge.riverdale.edu/index.php?title=IPad,_iPhone,_iOS_devices#Resetting_.26_Erasing_an_iOS_device_for_return you must properly erase it for return].
* Accessories (chargers, case, external DVD drive, external Hard Drive for backups, stylus, dongles, tripods, microphones, SD cards, digitizer tablet)
*Digital recording devices (webcam / digital camera / digital audio recorder)
* Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask)
*Accessories (chargers, case, external DVD drive, external Hard Drive for backups, stylus, dongles, tripods, microphones, SD cards, digitizer tablet)
*Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask)


====How do I return my laptop?====
====How do I return my laptop?====
In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :)
In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :)


# Ensure any data you want to keep is backed up or copied somewhere
#Ensure any data you want to keep is backed up or copied somewhere
# Delete any sensitive data and clear your trash
#Delete any sensitive data and clear your trash
# Don't bother to uninstall any programs
#Don't bother to uninstall any programs
# Schedule a time with a technologist to return your device
#Schedule a time with a technologist to return your device
# On Macintosh, use [https://support.apple.com/kb/PH22241?locale=en_US Applications > Utilities > Disk Utility.app] to erase and reformat any RCS-owned external hard-drive which you used for Time Machine backups or other data storage. This will make sure your data is deleted before you return it. Step number 4 of these directions, Security Options, give details on a secure erase function. Be forewarned that secure erase can take ''many hours'' or even '''days''' when you increase the number of passes.
#On Macintosh, use [https://support.apple.com/kb/PH22241?locale=en_US Applications > Utilities > Disk Utility.app] to erase and reformat any RCS-owned external hard-drive which you used for Time Machine backups or other data storage. This will make sure your data is deleted before you return it. Step number 4 of these directions, Security Options, give details on a secure erase function. Be forewarned that secure erase can take ''many hours'' or even '''days''' when you increase the number of passes.
 
We will restore your laptop to factory settings without ever even attempting to use or inspect it. There will be no opportunity for data recovery once the laptop has been returned!
We will restore your laptop to factory settings without ever even attempting to use or inspect it. There will be no opportunity for data recovery once the laptop has been returned!


====How do I return my iPad?====
====How do I return my iPad?====


# [https://howdoi.riverdale.edu/wiki/IPad,_iPhone,_iOS_Devices#Resetting_.26_Erasing_an_iOS_device_for_return Please follow these instructions].
#[https://howdoi.riverdale.edu/wiki/IPad,_iPhone,_iOS_Devices#Resetting_.26_Erasing_an_iOS_device_for_return Please follow these instructions].


=== Digital stuff ===
===Digital stuff===
We will:
We will:
* remove all of your accounts in mid-July (or soon after your last day).
 
** meaning your domain, Google, Schoology and Okta (myRiverdale) access will be removed.
*remove all of your accounts in mid-July (or soon after your last day).
* transfer all of your Google Drive data to your department chair or supervisor.
**meaning your domain, Google, Schoology and Okta (myRiverdale) access will be removed.
* delete ALL of your other Google data and it will be '''unrecoverable'''!
*transfer all of your Google Drive data to your department chair or supervisor.
** GMail, Sites, Groups will all be deleted.
*delete ALL of your other Google data and it will be '''unrecoverable'''!
* transfer all of the data in your domain home folder to your department chair or supervisor
**GMail, Sites, Groups will all be deleted.
* delete any data in Overflow storage.
*transfer all of the data in your domain home folder to your department chair or supervisor
* reassign your phone number and any pending messages will be deleted.
*delete any data in Overflow storage.
*reassign your phone number and any pending messages will be deleted.


Note:
Note:
* We keep Moodle/Schoology courses for years, so they will be available to the community after your departure


=== Someone in my team is leaving, what do I do? ===
*We keep Moodle/Schoology courses for years, so they will be available to the community after your departure
 
===Someone in my team is leaving, what do I do?===
We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[Tech Support (Exact) / Account Issue / Departing Employee]'' after you decide:
We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[Tech Support (Exact) / Account Issue / Departing Employee]'' after you decide:
* '''Documents''': Who will get the user's domain documents (i.e. the Documents folder)
* '''Google Drive''': Who will get the user's Google Drive documents
* '''Existing e-mails''': Should we keep or remove existing GMail data.
** If keep, who should have access to those e-mails and for how long?
* '''Email address''': Should the user's e-mail address remain active
** If yes, who should receive future e-mail? (We will set up an alias for one existing user's account to receive all mail to the departing user's e-mail address)
* '''Extension''': Should we keep or remove the user's phone number/extension?
** If keep, who should it be reassigned to?


== How to keep data from your RCS account ==
*'''Documents''': Who will get the user's domain documents (i.e. the Documents folder)
*'''Google Drive''': Who will get the user's Google Drive documents
*'''Existing e-mails''': Should we keep or remove existing GMail data.
**If keep, who should have access to those e-mails and for how long?
*'''Email address''': Should the user's e-mail address remain active
**If yes, who should receive future e-mail? (We will set up an alias for one existing user's account to receive all mail to the departing user's e-mail address)
*'''Extension''': Should we keep or remove the user's phone number/extension?
**If keep, who should it be reassigned to?
 
==How to keep data from your RCS account==


=== Google Apps data===
===Google Apps data===
Google Takeout is an easy process that either '''transfers''' your GMail and Drive content to a different Google Account or '''downloads''' your content so you can import it to a system other than Google  
Google Takeout is an easy process that either '''transfers''' your GMail and Drive content to a different Google Account or '''downloads''' your content so you can import it to a system other than Google. Note that it can take a few DAYS for this process to complete, and any changes you make to your Google data AFTER the completion will not be reflected in the destination account/files. You must give yourself adequate time to complete the transfer, don't want until the lat minute!


You'd choose to '''transfer''' [https://support.google.com/accounts/answer/6386856 (with this link)] if you are going to another school that uses Google Apps or just want to move your Riverdale Google content to your personal GMail account.
You'd choose to '''transfer''' [https://support.google.com/accounts/answer/6386856 (with this link)] if you are going to another school that uses Google Apps or just want to move your Riverdale Google content to your personal GMail account.
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===SMART Notebook files===
===SMART Notebook files===
* One option: save them as PDFs
 
* Another option: use [http://express.smarttech.com SMART Notebook Express] to view and perform basic edits to your files
*One option: save them as PDFs
*Another option: use [http://express.smarttech.com SMART Notebook Express] to view and perform basic edits to your files


You cannot keep your license of SMART Notebook. Riverdale owns that. Sorry.  
You cannot keep your license of SMART Notebook. Riverdale owns that. Sorry.  
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