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* Boot into [https://support.apple.com/en-us/HT201262 Safe Mode] by holding Shift during the startup chime | * Boot into [https://support.apple.com/en-us/HT201262 Safe Mode] by holding Shift during the startup chime | ||
** This will clear the Mac's cache files; just log in (twice if you have FileVault turned on), and then restart once more | ** This will clear the Mac's cache files; just log in (twice if you have FileVault turned on), and then restart once more | ||
* Install anti-virus software | * Install anti-virus software (we use Sophos at RCS) | ||
* Review the Trash and empty it | * Review the Trash and empty it | ||
* Review contents of Downloads folder and delete files that you don't need | * Review contents of Downloads folder and delete files that you don't need |
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