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# Don't bother to uninstall any programs | # Don't bother to uninstall any programs | ||
# Schedule a time with a technologist to return your device | # Schedule a time with a technologist to return your device | ||
 | # On Macintosh, use [https://support.apple.com/kb/PH22241?locale=en_US Applications > Utilities > Disk Utility.app] to erase and reformat any RCS-owned external hard-drive which you used for Time Machine backups or other data storage. This will make sure your data is deleted before you return it. Step number 4 of these directions, Security Options, give details on a secure erase function. Be forewarned that secure erase can take ''many hours'' or even '''days''' when you increase the number of passes. | ||
We will restore your laptop to factory settings without ever even attempting to use or inspect it. There will be no opportunity for data recovery once the laptop has been returned! | We will restore your laptop to factory settings without ever even attempting to use or inspect it. There will be no opportunity for data recovery once the laptop has been returned! | ||
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