Get started with tech at RCS? (for US students)
|The information here will guide you through the process of setting up your RCS Account and your laptop.|
Students and Parents
RCS Software and Services
|in need of review.|
The information here will guide you through the process of setting up your RCS account and your laptop. If you have any questions that are not answered here, please submit a tech support request.
BYOD program for Upper School students
As of the 2022-2023 school year, Upper School students are expected to have either a laptop computer or an iPad.
Acceptable computers for this program include:
- 2021 or newer Apple Mac laptop
- 2021 or newer Apple iPad (10” or larger) with keyboard
- 2021 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
- 2021 or newer Dell XPS laptop or convertible
- 2021 or newer Windows laptop that meets the specifications listed below
In addition to the selections below, all devices should have
- WiFi 5, also known as WiFi AC (or better - WiFi 6 is standard now)
- built-in camera and microphone
|iPad||10.2” iPad (9th gen)||–||–||128GB||Keyboard (not bluetooth)|
Useful upgrades in bold
|iPad||iPad (10th gen)
iPad Air (5th gen)
11” iPad Pro (4th gen)
In addition, we recommend all of the following:
- 2 or 3 year insurance coverage (SquareTrade is an option)
- 3 year extended warranty with accidental damage coverage (AppleCare+ covers this)
- a protective case, sleeve, or backpack
- a label on the iPad/laptop with your student’s name and phone number
We do not recommend or permit Chromebooks for Upper School students at this time.
If your child already has a laptop or iPad, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King and he will be glad to answer your questions.
RCS Account Setup
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.
Step 1: Login with your username and temporary passphrase
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase".
Step 2: Change your passphrase
After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.
The passphrase must:
- contain 12 or more characters (we recommend longer than the minimum length)
- not contain your first name, last name or username
- be different from a previous passphrase you've used at RCS
- contain at least one lowercase letter, uppercase letter, digit
Step 3: Setup your account
Follow the prompts to
- Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
- Add your mobile phone number if you want the option to reset your passphrase via text message.
- Choose a security question to answer if you forget your passphrase.
- Choose a security image.
When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!
Okta Plug-In Installation
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.
- The plug-in must be installed for the software to operate.
- Click on the part of the message that says "click here to install".
- Start the installation and follow the onscreen instructions.
- When the installation is complete, restart the browser.
RCS Technology Orientation
Here is a link to the New US Student Tech Orientation Schoology Course. There will also be a live orientation on a yet to be determined date this Fall.
Electronic Information Systems & Acceptable Use Policy
Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read here.
Have a question about technology? Try the following:
- Submit a tech request to Web Help Desk at support.riverdale.edu.
- Email us at firstname.lastname@example.org
- Call x50 from any campus phone.
- For more information about tech help, go here.
- For more information on remote tech support, go here.