Restore Google Data

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SummaryHow to recover deleted or corrupted files on Google Drive
AuthorMaintained by Matthijs van Mierlo
HelpGet help with this article
StatusUp-to-date for the 2023-2024 school year.

Synology Active Backup

How do I use it?

  1. Visit backup.riverdale.edu
  2. Input your Riverdale username (Ex: kostrem)
  3. Input your Riverdale domain passphrase
  4. Click on shapes logo in the top-left corner
  5. Select Active Backup for Google Workspace Portal. A new tab will appear.
  6. My Drive and Shared Drive will appear as options on the left menu. There is a Services icon in the top-right, which allows you to select from: Drive, Mail, Contacts, and Calendar. In a vast majority of cases, folks will want to restore from My Drive.
  7. To review previous versions, you can do one of the following:
    1. Drag the timeline at the bottom
    2. Click the left/right arrows
    3. Click the calendar icon
  8. Select your desired file/folder and hit the Restore button
  9. A window will appear:
    1. We recommend leaving My Drive as the destination
    2. There is an option to restore file sharing permissions
  10. Open your Drive and there will be a folder named Restore_202X****