Resolve Printing Errors on MacOS: Difference between revisions

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{{abox
{{AboxNew
| name         = Fix "Hold for Authentication" when printing?
| name = Resolve printing errors on MacOS
| summary      = This page describes how to fix a common printing error.
| learning =  
| for_employees = Yes
| instruction =  
| for_students  = Yes
| community = x
| for_parents  =  
| summ = Resolve printing errors and issues on MacOS
| cat1          =  RCS Software and Services
| maintained = RS
| cat2          =
| year = 2023-2024
| maintained   = KS
| year         = 2019-2020
}}
}}
__TOC__
The "Hold for Authentication" message appears when you try to print after changing your RCS passphrase and you haven't updated your printing keychain passphrase on your Mac OS computer or the saved password in Credential Manager on your Windows computer. Thus your laptop cannot authenticate to the RCS print server to print your print jobs.
The "Hold for Authentication" message appears when you try to print after changing your RCS passphrase and you haven't updated your printing keychain passphrase on your Mac OS computer or the saved password in Credential Manager on your Windows computer. Thus your laptop cannot authenticate to the RCS print server to print your print jobs.
[[Category:Mac OS X]]


== Have you ever seen this? ==
== Have you ever seen this? ==
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# Under Windows Credentials click on '''carbon''', then click '''edit'''
# Under Windows Credentials click on '''carbon''', then click '''edit'''
# Change your passphrase and click Save.
# Change your passphrase and click Save.
{{SS}}
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