1,365
edits
Mvanmierlo (talk | contribs) No edit summary |
|||
(13 intermediate revisions by 5 users not shown) | |||
Line 1: | Line 1: | ||
{{ | {{AboxNew | ||
| name = Resolve printing errors on MacOS | |||
| learning = | |||
| instruction = | |||
| community = x | |||
| summ = Resolve printing errors and issues on MacOS | |||
| maintained = RS | |||
| year = 2023-2024 | |||
}} | }} | ||
The "Hold for Authentication" message appears when you try to print after changing your RCS | __TOC__ | ||
The "Hold for Authentication" message appears when you try to print after changing your RCS passphrase and you haven't updated your printing keychain passphrase on your Mac OS computer or the saved password in Credential Manager on your Windows computer. Thus your laptop cannot authenticate to the RCS print server to print your print jobs. | |||
== Have you ever seen this? == | == Have you ever seen this? == | ||
Line 17: | Line 17: | ||
== What does "hold for authentication" mean? == | == What does "hold for authentication" mean? == | ||
This message appears when you try to print after changing your RCS passphrase and you haven't updated your printing keychain | This message appears when you try to print after changing your RCS passphrase and you haven't updated your printing keychain passphrase. Thus your laptop cannot authenticate to the RCS print server to print your print jobs. | ||
== How do I fix this? macOS == | == How do I fix this? macOS == | ||
Line 24: | Line 24: | ||
# Select the "Keychain" Category on the right | # Select the "Keychain" Category on the right | ||
# Click the "Update RCS-Print Keychain passphrase" policy | # Click the "Update RCS-Print Keychain passphrase" policy | ||
# Follow the prompts for Username and | # Follow the prompts for Username, Passphrase, and laptop password | ||
# Your printing keychain passphrase is now updated | # Your printing keychain passphrase is now updated | ||
== Windows | == Windows 10 == | ||
# Open '''Control Panel''' and select '''Credential Manager''' (you may need to change the view from Category to Icons in the top right) | # Open '''Control Panel''' and select '''Credential Manager''' (you may need to change the view from Category to Icons in the top right) | ||
# Under Windows Credentials click on '''carbon''', then click '''edit''' | # Under Windows Credentials click on '''carbon''', then click '''edit''' | ||
# Change your | # Change your passphrase and click Save. | ||
edits