Remove RCS Device Management Tools: Difference between revisions

Remove RCS Device Management Tools (view source)

Revision as of 09:41, 14 May 2020

423 bytes added , 14 May 2020

→‎Windows

Rshin

281

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 ==Windows==
-Your laptop must be reset to factory default settings, which provides the new "out of box" experience. Please feel free to book Rob Shin's calendar if you'd like to work through this process with a technician. The procedure performed will be as follows:
+There are (2) options available: Factory reset the laptop (recommended) OR selectively uninstall RCS related applications. Please email Rob Shin for any questions or you'd like assistance from a technician.
 === Back Up All of Your Files ===
-It is essential to back up all of your files because there's always a risk of losing data when making a major change to the system.
+It is essential to back up all of your files. There is always a risk of losing data when making changes to a system.
 * Google Drive
 * My Documents folder
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 * Music
-=== Perform Factory Reset (Windows 10) ===
+=== Perform Factory Reset (Windows 10 out of experience) ===
 # Plug in the charger so the laptop is running off wall power
 # Click the Start button
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 # Toggle the radio button to '''Off''' for the Preinstalled apps
 # Hit '''Next''' and confirm to proceed with the factory reset
+=== Selectively Uninstall RCS Applications ===
+# Click on the Start button
+# Type '''Control Panel''' and hit enter
+# Click on '''Programs and Features'''
+# You should see a list of all applications installed on your laptop. Right click on each one and uninstall:
+#* Google Drive File Stream (unless you'd like to link your personal Google account)
+#* Office 365 (unless you intend to purchase your own license)
+#* Adobe CC products (school license will be expired)
 ==iPad==