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Print at Riverdale (view source)

Revision as of 10:58, 20 September 2021

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  | for_students  = Y
  | for_students  = Y
  | for_parents  =  
  | for_parents  =  
  | cat1          =  RCS software and services
  | cat1          =  RCS Software and Services
  | cat2          =
  | cat2          =
  | maintained    = KS
  | maintained    = KS
  | year          = 2018-2019
  | year          = 2021-2022
}}
}}


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==Printing at school from a laptop computer you manage/control==
==Printing at school from a laptop computer you manage/control==


If you need to print a document from a personal or school owned laptop you can use either of the following options
If you need to print a document from a personal or school owned laptop please use printers installed through Self Service


*'''[[Enroll in Self Service|Self Service]]''': Simple to setup, simple to use. '''The Best Option''' if you have an RCS-owned Mac laptop or are in the Upper School BYOD program.
*'''[[Enroll in Self Service|Self Service]]''': Simple to setup, simple to use. '''The Best Option''' if you have an RCS-owned Mac laptop or are in the Upper School BYOD program.
*'''[[Print over the Web|WebPrint]]''': Simple to setup, more work for lots of printing, intended for light/weekly printing.
 


==Printing to RCS_Copiers or H_Printers==
==Printing to RCS_Copiers or H_Printers==
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iOS printing uses a function of Mobility Print provided by PaperCut  
iOS printing uses a function of Mobility Print provided by PaperCut  


* Open the Share Sheet on your device and select print. <br><br>[[image:IOS_Share_Sheet.PNG|thumbnail|175px]] <br clear="all">
*Open the Share Sheet on your device and select print. <br>[[image:IOS_Share_Sheet.PNG|thumbnail|left|200px]] <br clear="all">
*Select RCS_Copiers, or what ever print queue you want. <br>[[image:IOS_Printer_Select.PNG|thumbnail|left|200px]] <br clear="all">
*The first time you use a print queue you will need to supply your Riverdale username and passphrase.
**You MUST write your username with "riverdale\" in front, for example: "riverdale\jking" <br>[[image:IOS_Creds.PNG|thumbnail|left|200px]] <br>'''Format really matters!'''<br> <br clear="all">
*Go release your job at the copier/printer of your choice!


==Printing from an RCS-Managed Chromebook==
==Printing from an RCS-Managed Chromebook==
===Mobility Print===
===Mobility Print===
To improve the printing experience for Chromebooks, we have enabled Mobility Print. Prior to Mobility Print to print via a Chromebook we used Google Cloud Print. Google Cloud Print has proven to be unreliable. With Mobility Print there is a new workflow that the students must follow.
To improve the printing experience for Chromebooks, we have enabled Mobility Print. We previously used Google Cloud Print which has proven to be unreliable. With Mobility Print there is a new workflow that students and employees must follow.


When you print for the first time you will need to "Change" the printer to a Mobility Print enabled printer.
When you print for the first time you will need to "Change" the printer to a Mobility Print enabled printer.


Screenshot 2019-01-29 at 8.41.12 AM.png
[[File:MobilityPrint1.png|200px|none]]


You will see a whole list of printers, different than you are used to. Please scroll down to select the printer needed. The next time you print the printer should already be select like the above image.
You will see a whole list of printers, different than you are used to. Please scroll down to select the printer needed. The next time you print the printer should already be selected like the above image.


Screenshot 2019-01-29 at 8.42.03 AM.png
[[File:MobilityPrint2.png|500px|none]]


Note: The following should only happen once but may continue to happen every time they print.
Note: The following should only happen once but may continue to happen every time they print.


After selecting the printer and clicking print, a new window will pop up. Here the you will need to log in with your user name and password, then click "Sign in and print".  
After selecting the printer and clicking print, a new window will pop up. Here the you will need to log in with your username and passphrase, then click "Sign in and print".  


Screenshot 2019-01-29 at 8.42.24 AM.png
[[File:MobilityPrint3.png|200px|none]]


Your print job should be sent immediately instead of waiting next to the printer and having nothing come out.
Your print job should be sent immediately instead of waiting next to the printer and having nothing come out.
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|Upper Learning
|Upper Learning
|UL Copy Room|| ||Multi Function Copier
|UL Copy Room|| ||Multi Function Copier
|-
|River
|Upper Learning
|UL Copy Room||R_UL_2nd_Fl_CopyRm||Color Laser
|-
|-
|River
|River
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|Basement
|Basement
|
|
|
|Multi Function Copier
|-
|-
|Hill
|Hill
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|1st Floor Library
|1st Floor Library
|
|
|
|Multi Function Copier
|-
|-
|Hill
|Hill
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|2nd Floor Library
|2nd Floor Library
|
|
|
|Multi Function Copier
|-
|-
|Hill
|Hill
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|3rd Floor Hallway
|3rd Floor Hallway
|
|
|Multi Function Copier
|-
|Hill
|9/10
|Basement
|
|Multi Function Copier
|-
|Hill
|9/10
|1st Floor Hallway
|
|Multi Function Copier
|-
|Hill
|9/10
|2nd Floor Hallway
|
|BW Laser
|-
|Hill
|Science
|1st Floor Hallway
|
|BW Laser
|-
|Hill
|Science Annex
|5001
|
|BW Laser
|-
|Hill
|Science Annex
|1st Floor Copy Room
|
|Multi Function Copier
|-
|Hill
|Mow
|Reception
|
|
|Multi Function Copier
|-
|Hill
|Mow
|1st Floor Hallway
|
|Multo Function Copier
|-
|Hill
|Mow
|2nd Floor Hallway
|
|BW Laser
|-
|Hill
|Lindy
|Lindy Lab
|
|Multi Function Copier
|}
|}


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If a job won't stop, try pressing the red "Cancel" button on the printer repeatedly, wait until paper stops printing, and then turn the printer off. (If you turn it off mid-print, paper will get jammed, and the printer won't clear itself.)
If a job won't stop, try pressing the red "Cancel" button on the printer repeatedly, wait until paper stops printing, and then turn the printer off. (If you turn it off mid-print, paper will get jammed, and the printer won't clear itself.)


[[Image:Hp Cancel Button.jpg|thumbnail]] <br clear="all">]]
[[Image:Hp Cancel Button.jpg|thumbnail]] <br clear="all">


Once the job has stopped printing, remove the jammed paper and turn the power to the printer off and then on again.
Once the job has stopped printing, remove the jammed paper and turn the power to the printer off and then on again.
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==Changing Toner/Ink Cartridges==
==Changing Toner/Ink Cartridges==


'''LASER PRINTERS:''' [http://www.ehow.com/how_2006142_replace-toner-cartridge.html Click here] for information about changing toner cartridges in a laser printer.
If the copier or printer is low on toner, please call x50.
 
'''INKJET PRINTERS:''' [http://www.ehow.com/how_2006001_replace-inkjet-cartridge.html Click here] for information about changing ink cartridges in an inkjet  printer.
Kseidler
57

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