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Participate in the Employee Laptop Program: Difference between revisions
Participate in the Employee Laptop Program (view source)
Revision as of 10:33, 24 May 2019
, 24 May 2019→Self-management, maintenance and technical support
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| Ongoing software maintenance || || all | | Ongoing software maintenance || || all | ||
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|Authorizing payment for repairs | |||
|all | |||
|none | |||
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| Warranty arrangements || partial || partial | | Warranty arrangements || partial || partial | ||
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| Insurance arrangements || partial || partial | | Insurance arrangements || partial || partial | ||
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| Data recovery costs || || all | | Data recovery costs || || all* | ||
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'' | ''* since you'll be backing up your laptop regularly and following [[Laptop,_tablet,_and_phone_security_and_catastrophe_prevention|our protocols]], there shouldn't be any need for forensic data recovery; if there is, you'll need to pay for it'' | ||
One purpose of this program is to empower its participants. Riverdale’s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdale’s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. | One purpose of this program is to empower its participants. Riverdale’s technology staff will provide initial training for all participants. Best practices in maintenance will be taught and encouraged. Riverdale’s technicians will consult on how to resolve technical problems, and can walk you through them at a help desk or by appointment. '''In most cases Riverdale will not perform technical support, maintenance, or repair of these laptops.''' Those things are up to you. | ||