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{{abox
{{AboxNew
| name         = Get started with tech at RCS? (for US students)
| name = Get Started with Tech at RCS (US Students)
| summary      = The information here will guide you through the process of setting up your RCS Account and your laptop.
| learning =  
| for_employees =  
| instruction =  
| for_students  = Y
| community = x
| for_parents  = Y
| summ = Guide to get started with tech as a RCS US student
| cat1          = RCS software and services
| maintained = MR
| cat2          =
| year = 2023-2024
| maintained   = MR
| year         = 2020-2021
}}
}}
__TOC__
The information here will guide you through the process of setting up your RCS account and your laptop.  
The information here will guide you through the process of setting up your RCS account and your laptop.  
If you have any questions that are not answered here, please {{tsreq}}.
If you have any questions that are not answered here, please {{tsreq}}.


==BYOD program for Upper School students==
==BYOD program for Upper School students==
For the 2020-2021 school year, Upper School students are expected to have a laptop computer.
As of the 2023-2024 school year, Upper School students are expected to have either a laptop computer or an iPad.
{|
 
|'''Acceptable computers for this program include''':
'''Acceptable computers for this program include:'''
*2018 or newer Apple laptop
 
*2019 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
* 2021 or newer Apple Mac laptop
*2018 or newer Dell XPS laptop or convertible
* 2021 or newer Apple iPad (10” or larger) with keyboard
*2018 or newer Windows laptop that meets the specifications listed below
* 2021 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
* 2021 or newer Dell XPS laptop or convertible
* 2021 or newer Windows laptop that meets the specifications listed below
 
Minimum requirements
 
In addition to the selections below, all devices should have
 
* WiFi 5, also known as WiFi AC (or better - WiFi 6 is standard now)
* built-in camera and microphone
 
{| class="wikitable"
|
|
The computer’s '''minimum requirements''' are:
|Screen/Model
*128GB SSD storage
|CPU
*8GB RAM
|RAM
*USB-C
|Storage
*Wi-Fi AC, also known as WiFi 5
|Other
*built-in camera and microphone
|-
|Mac
|13”
|M1
|8GB
|256GB
|USB-C
|-
|Windows
|13”
|i5
|8GB
|256GB
|USB-C
|-
|iPad
|10.2” iPad (9th gen)
|–
|–
|128GB
|Keyboard (not bluetooth)
|}
'''Useful upgrades in bold below'''
{| class="wikitable"
|
|Screen/Model
|CPU
|RAM
|Storage
|Other
|-
|Mac
|13”
|'''M2'''
|'''16GB'''
|256GB
|USB-C
|-
|Windows
|13”
|i5
|'''16GB'''
|256GB
|USB-C
|-
|-
|In addition, '''we recommend''' all of the following:
|iPad
|'''iPad (10th gen)'''
 
'''iPad Air (5th gen)'''


*2 or 3 year insurance coverage (SquareTrade is a good option for this)
'''11” iPad Pro (4th gen)'''
*3 year extended warranty (AppleCare covers this)
|–
*a protective case, sleeve, or backpack
|–
*a label on the laptop with your student’s name and phone number
|'''256GB'''
|The computer’s '''recommended specifications''' are:
|'''Apple Keyboard'''


*i5 or better processor
'''Apple Pencil'''
*256GB (or more) of SSD storage
*8 (or more) GB RAM
|}
|}
In addition, we recommend all of the following:
* 2 or 3 year insurance coverage ([https://www.squaretrade.com/all-plans/ SquareTrade] is an option)
* 3 year extended warranty with accidental damage coverage (AppleCare+ covers this)
* a protective case, sleeve, or backpack
* a label on the iPad/laptop with your student’s name and phone number


'''We do not recommend Chromebooks for Upper School students at this time.'''
'''We do not recommend or permit Chromebooks for Upper School students at this time.'''


If your child already has a laptop, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King at jking@riverdale.edu. He will be glad to answer your questions.
If your child already has a laptop or iPad, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King and he will be glad to answer your questions.


==RCS Account Setup==
==RCS Account Setup==
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.  
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.  


===Step 1: Login with your username and temporary password===
===Step 1: Login with your username and temporary passphrase===
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 


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==Okta Plug-In Installation==
==Okta Plug-In Installation==
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account on [https://my.riverdale.edu my.riverdale.edu].


:[[File:OKTA Banner.png|600 px]]<br clear="all">
:[[File:OKTA Banner.png|600 px]]<br clear="all">
 
Make sure you log in to [https://my.riverdale.edu my.riverdale.edu] before installing the plug-in. Once you are logged in, follow these steps when you see the message at the top of your window.
#The plug-in must be installed for the software to operate.
#The plug-in must be installed for the software to operate.
#Click on the part of the message that says "click here to install".
#Click on the part of the message that says '''''Install Plugin'''''.
#Start the installation and follow the onscreen instructions.
#Start the installation and follow the onscreen instructions.
#When the installation is complete, restart the browser.
#When the installation is complete, restart the browser.
Note: ''if you install the Okta plug-in and it still says '''Sign-in''' when you click on the browser extension, open [https://my.riverdale.edu my.riverdale.edu] in another browser tab, log in to the website with your Riverdale '''username''' and '''passphrase''', click on the extension in Chrome, and then click  '''Got it''' to start accessing your Riverdale applications.''


<!-- Commented out because we plan to discontinue this service for students in 22-23
==Self Service App (Mac Only)==
==Self Service App (Mac Only)==


Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
-->
== RCS Technology Orientation ==
[https://learning.riverdale.edu/course/6751702605/materials Here is a link] to the New US Student Tech Orientation Schoology Course.
There will also be a live orientation at the Hill Campus on Tuesday, August 29th.
===Electronic Information Systems & Acceptable Use Policy===
Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read [[Follow Riverdale Country School's Acceptable Use Policy (AUP)?|here]].


==Tech Support==
==Tech Support==
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Have a question about technology?  Try the following:
Have a question about technology?  Try the following:


*Submit a tech request to Web Help Desk at [https://support.riverdale.edu support.riverdale.edu].
*Submit a tech request to Web Help Desk at [https://riverdale.incidentiq.com/ support.riverdale.edu].
*Email us at '''[mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]'''  
*Email us at '''support-ticket@riverdale.edu'''  
*Call x50 from any campus phone.
*Call x50 from any campus phone.
*For more information about tech help, go [[Get help?|here]].
*For more information about tech help, go [[Get help?|here]].
*For more information about available software, go [[Enroll in Self Service|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].


== RCS Technology Orientation ==
[[Category:Family Resources]]
We are in the process of creating a new Technology Orientation for Upper School students that can be performed successfully entirely on-line and remotely. Please check back here by July 6th, when we hope to have that available for you!
 
===Electronic Information Systems & Acceptable Use Policy===
 
Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read [[Follow Riverdale Country School's Acceptable Use Policy (AUP)?|here]].
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